Jennie Joiner with the Forum Group PNW is partnering with a large multi-state organization to fill a Corporate Expense & Payment Administrator. The Corporate Expense & Payment Administrator will support the accounting team and assist employees across the organization with expense reporting and corporate card programs. This role supports thousands of internal expense submissions each month and requires someone who enjoys helping others, solving problems, and maintaining accuracy in a fast-paced environment. The ideal candidate is patient, detail-oriented, and service-focused, with the ability to calmly guide employees through expense reporting processes and system questions.

Position Overview

The Corporate Expense & Payment Administrator is responsible for administering the company’s expense management system and corporate card programs while providing daily support to employees and internal departments. This position serves as the primary point of contact for expense report questions, corporate card transactions, coding support, and payment processes.

The role requires strong communication skills, attention to detail, and the ability to manage high volumes of inquiries, particularly during month-end reporting cycles.

Key Responsibilities

Expense System Administration

• Serve as the primary administrator and subject matter expert for the company’s expense management platform
• Manage user setup, system maintenance, policy configuration, and troubleshooting
• Monitor expense report submissions to ensure compliance with company policies and accounting standards
• Identify opportunities to improve expense reporting processes and system usage

Employee Support & Customer Service

• Provide high-volume phone and email support to employees with questions regarding expense reports, corporate cards, coding, and payment processes
• Coach employees on how to properly submit expenses and follow company guidelines
• Maintain a calm, professional demeanor while assisting employees with recurring questions
• Deliver onboarding and training to new employees on expense reporting systems and procedures

Corporate Card & Payment Administration

• Manage corporate card and vendor virtual credit card programs including account setup and maintenance
• Work with banking partners to order cards, manage credit limits, and resolve account issues
• Support payment processing and vendor communication when needed

Accounting & Reporting Support

• Assist with the accounts payable process and research payment questions
• Prepare weekly journal entries related to expense reporting
• Maintain recurring and ad hoc expense reporting and analytics
• Support month-end close activities related to expense reporting and corporate card activity
• Work closely with the Accounts Payable team on cross-functional projects and system improvements

Qualifications

• 3+ years of experience in expense administration, accounts payable, accounting support, or a related role
• Experience with web-based expense management systems (Chrome River or similar preferred)
• Ability to provide customer support in a high call-volume environment
• Strong communication skills and ability to clearly explain processes and policies
• Calm, patient, and service-oriented personality
• Strong attention to detail and organizational skills
• Ability to work both independently and collaboratively within a team
• Intermediate proficiency in Microsoft Excel and Word
• Strong 10-key skills by touch

Preferred Knowledge

• Basic understanding of accounting principles such as debits and credits
• Understanding of balance sheet vs. P&L accounts
• Experience coding expenses and reviewing financial transactions
• Associate or Bachelor’s degree in Accounting or related field preferred

Work Environment

• 100% onsite role in Eugene, OR
• Business casual office environment
• Monday–Friday schedule (8:00 AM – 5:00 PM with some flexibility)

If you are interested in this position, apply on line today!