Job Description
PAYROLL DATA ENTRY & CUSTOMER SUPPORT - ATLANTA
JOB DESCRIPTION:
At Corporate Payroll Services, we believe in rewarding our employees for their hard work and loyalty, which is why our company culture is built on recognition and rewards based on merits including:
SIGNING BONUS OF $250 AFTER 60 DAYS OF WORK
WEEKLY ACCURACY BONUS ON TOP OF BASE HOURLY PAY
WEEKLY PRODUCTIVITY BONUS ON TOP OF BASE HOURLY PAY
ANNUAL DISCRETIONARY BONUS
MERIT RAISES FOR INDUSTRY CERTIFICATION(S) ACHIEVED
ABILITY TO INCREASE BASE HOURLY PAY BY PASSING IN-HOUSE EXAMS
PTO WITH ROLL OVER
PTO BUY BACK PROGRAM
WE ARE ACTIVELY SEEKING A PAYROLL/ DATA ENTRY SPECIALIST FOR OUR BRANCH. THIS POSITION HANDLES HIGH CUSTOMER SUPPORT CALLS AS WELL AS DATA ENTRY AND DATA PROCESSING FOR CLIENTS. THIS POSITION'S PRIMARY FUNCTIONS ARE TO PROCESS PAYROLLS FOR OUR CLIENTS ON A DAILY BASIS WHILE PROVIDING CUSTOMER SERVICE VIA PHONE AND EMAIL ON THEIR ACCOUNTS.
SAFE WORKPLACE: WE REQUIRE ALL EMPLOYEES TO BE VACCINATED WITH PROOF BY THEIR ORIENTATION DATE
JOB DUTIES:
Data entry and import of data into system
Review data for completeness and accuracy
Report potential issues to customer(s)
Calculate and process payroll related changes
Research, escalate to support team and/or resolve customer or system problems
Verify payroll output against reports
Provide excellent customer service while handling high inbound call volume
Provide excellent customer service via email support.
QUALIFICATIONS:
Call center experience a plus
Strong data entry skills
Great phone based communication skills
Strong organizational skills
Basic understanding of Microsoft Applications (Word, PowerPoint, Excel)
Basic understanding of spreadsheets and web based applications
Ability to work individually and in a team with tight deadlines
SHIFT: FULL-TIME (MON- FRI)
TRAINING: PAID TRAINING ON SITE.
COMPENSATION: STARTING HOURLY RATE OF PAY MAY BE INCREASED IN THE FIRST 90 DAYS BY PASSING PAYROLL CERTIFICATION EXAMS WHICH ARE ADMINISTERED AT THE WORK SITE.
BENEFITS: CORPORATE PAYROLL SERVICES OFFERS A COMPETITIVE BENEFITS PACKAGE INCLUDING MEDICAL, DENTAL, VISION, LIFE AND LTD COVERAGE AS WELL AS A 401(K) PLAN.
PAY: $14.00 - $17.00 PER HOUR