Benefits:
401(k)
Competitive salary
Opportunity for advancement
Training & development
Reports To:
Director of Training & Development – Primary
Executive Leadership Team
Senior Leadership Team
Scope of Position
The Corporate Training Manager is responsible for developing and overseeing training programs for all locations within our organization. This critical role ensures that our locations consistently deliver excellent customer service, support operational excellence, and uphold company standards. The Corporate Training Manager plays a key role in shaping the culture of continuous learning and development across the entire organization.
Scope of Work: The following tasks are not intended to be all inclusive or restrictive, other tasks may be assigned as necessary.
Develop, update, and standardize comprehensive training programs for various roles, encompassing front-of-house, back-of-house, and management positions.
Collaborate with directors and managers to create role-specific training materials and resources.
Implement new training initiatives for the organization.
Oversee the onboarding process for new managers across all locations, ensuring a consistent and welcoming experience.
Lead training sessions, workshops, and skill-building exercises for employees at all levels, both in person and virtually.
Ensure that training is engaging, informative, and aligned with the company's mission, values, and quality standards.
Continuously assess the training needs of employees, identify skill gaps, and develop targeted training programs.
Provide coaching, mentorship, and leadership development opportunities to certified trainers and managers to improve staff performance and development.
Establish clear training objectives and performance metrics to assess the effectiveness of training programs.
Collect feedback from team members, leadership teams, and guests, and use data-driven insights to improve training initiatives.
Maintain training records and documentation, ensuring compliance with regulations and company policies.
Stay informed about evolving health and safety regulations and ensure training materials remain up to date.
Collaborate with management and certified trainers to maximize daily operations during training.
Maintain respectful, professional conduct with all team members and business partners.
Qualifications: The following qualifications are not intended to be all inclusive or restrictive.
Internal candidates currently employed with Star Cinema Grill or Culinary Khancepts must have held the position of General Manager or Assistant General Manager for a minimum of one year, or served as a Senior Manager or Corporate Training Manager for at least two years for outside organizations.
In-depth knowledge of operations, including front-of-house and back-of-house procedures.
Excellent communication and presentation skills.
Strong organizational and project management skills.
Ability to inspire and motivate staff, fostering a culture of continuous learning and improvement.
Proficiency in training software and tools.
Knowledge of health and safety regulations, food handling, and alcohol service (if applicable).
ServSafe and other relevant certifications are a plus.
Benefits/Perks:
Competitive Pay
Flexible Schedules
Growth Opportunities
Pharmacy & Restaurant Discounts
Available discounts, rewards, and perks on thousands of personal purchases such as entertainment, gym memberships, electronics and travel.
Free movies at Star Cinema Grill
Potential for Medical, Dental & Vision benefits
401K Retirement Savings Program
Employee Referral Program