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Data Entry Customer Service

Cosmecare USA LLC

Data Entry Customer Service

Woburn, MA +1 location
Full Time
Paid
  • Responsibilities

    Job Description

    Come join our dynamic team of enthusiasts to grow our disruptive and trendy new brand of hair products! Responsibilities: * Answer incoming calls to assist customers with their purchases * Key in cutomers orders in Quickbook * Data Entry in CRM system for new customers * Monitoring daily for any orders from our websites * Provide information about the products and services * Troubleshoot and resolve product issues and concerns * Document and update customer accounts based on interactions * Develop and maintain a knowledge base of the evolving products and services * Assist with any update and/or changes to be made to inventory description, inventory pricing or customer status. * Assist with the picking, packing and shipping of customers orders through UPS ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Cosmetology Licence or Barber Licence would be a plus * Ability to build relationship with clients * Ability to prioritize and multitask * Positive and professional demeanor * Excellent written and verbal communication skills Company Description American subsidiary of a French group specialized in all hair related products and solutions. We do everything that touches hair; styling products, color, shampoo and conditioner, scalp treatments, wigs, hair replacement, etc... We are the European leader in Hair replacement and the American leader in Men's hair replacement solution with our brand: Hairskeen.

    Company Description

    American subsidiary of a French group specialized in all hair related products and solutions. We do everything that touches hair; styling products, color, shampoo and conditioner, scalp treatments, wigs, hair replacement, etc... \r\nWe are the European leader in Hair replacement and the American leader in Men's hair replacement solution with our brand: Hairskeen.

  • Locations
    Woburn, MA • Nashua, NH