Cotton Holdings, Inc., is a diversified holding company with subsidiaries that provide property restoration and recovery, construction, roofing, logistical support, temporary workforce housing, and culinary services to public and private entities worldwide. Cotton combines this diverse suite of services with top talent, innovative technology, and a large inventory of company-owned assets, to offer clients a total solutions package in support of disaster events and large development projects, including complex work environments.Major Responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and HardwareUser Management, including adding or removing users and management of permissionsAssist users with the setup of desktops system, line of business applications, and AV equipmentMonitoring licensing utilization and hardware inventory within Asset Management SystemDevelops and implements procedures for operational processes ensuring proper documentation is tested and performedPeripheral support including printers, mobile phones, and network router supportIntegrate acquisitions and relocated facilities into the corporate network infrastructure  Background Requirements:Bachelor’s degree or equivalent experienceExperience managing Microsoft Server Platform and services including AD/DNS/DHCPKnowledge of Microsoft Intune, Azure Active Directory, and Autopilot.Experience with administrating the Office 365 product SuiteExperience scripting through Power shell or PythonExcellent team player with proven ability to resolve problems professionally and systematicallyAbility to work in a fast paced, rapidly changing environmentSelf-directed, initiator, problem solver and creative thinkerStrong analytical and organizational skills with strong attention to detailAble to work flexible hours and during off hours to support all system changes Disclaimer:This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested.                                                                                                                                                                                                      .