Benefits:
Employee discounts
Flexible schedule
Free uniforms
Position Overview
We are looking for a friendly, reliable Front Counter Team Member to be the face of our store. This role is responsible for taking orders, handling payments, and providing excellent customer service while keeping the front area organized and running smoothly.
The ideal candidate is outgoing, detail-oriented, and able to stay calm and efficient during busy rushes.
Key Responsibilities
Greet customers and provide a welcoming experience
Take accurate food orders in person and over the phone
Operate POS system and handle cash/card transactions
Communicate clearly with kitchen staff to ensure order accuracy
Package food orders correctly for dine-in, takeout, and delivery
Maintain cleanliness of front counter, dining area, and beverage station
Restock items such as drinks, bags, condiments, and utensils
Answer customer questions about menu items
Assist with light prep or support tasks when needed
Qualifications
Previous customer service or cashier experience preferred (not required)
Strong communication and people skills
Ability to multitask and stay organized in a fast-paced environment
Basic math skills for handling transactions
Positive attitude and team-first mindset
Reliable and punctual
Schedule Requirements
Availability to work days, nights, weekends, and holidays
Must be dependable with consistent attendance
What We Offer
Competitive pay
Flexible scheduling
Growth opportunities
Fast-paced, team-oriented environment
Employee meals/discounts
Physical Requirements
Standing for extended periods
Frequent movement between counter and dining area
Ability to lift up to 25 lbs (restocking items)