Counter Sales Associate

Mawson Lumber & Hardware

Counter Sales Associate

Fort Collins, CO
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Paid time off

    Counter Sales Associate (Full-Time)

    Mawson Lumber and Hardware is a locally owned lumber yard and hardware store in historic Old Town Fort Collins. We’ve served the Fort Collins community for nearly a century, and as we continue growing, we are seeking a full-time Counter Sales Associate to join our small, dependable team.

    In this role, you’ll be the first point of contact for contractors and homeowners—helping customers choose the right materials, building accurate quotes and orders, processing payments, and coordinating with our yard team and vendors to keep jobs moving. If you enjoy a fast-paced counter environment, take pride in accuracy, and like being part of a close-knit operation, we’d like to meet you!

    Key Responsibilities

    Greet and assist customers in person and by phone

    Possess a strong knowledge of the product and construction material

    Recommend products and solutions to customers when called for

    Build quotes, sales orders, and invoices; coordinate order fulfillment and pickup/delivery with yard staff

    Communicate with vendors regarding pricing and product availability; create purchase orders as needed

    Process payments and returns at point of sale

    Maintain a clean, organized sales floor; stock and face inventory

    Perform daily cash drawer reconciliation

    Schedule

    Monday–Friday, 8:00am–5:00pm (up to 1-hour lunch)

    Benefits

    6 paid holidays

    PTO accrual

    401(k) eligibility after one year of service

    Voluntary life and AD&D insurance

    Qualifications

    Strong customer service skills

    1-3 years of experience in customer service or a related field

    Comfort working with customers both walking in and over the phone

    Thorough attention to detail and the ability to prioritize in a busy environment

    Basic computer skills (POS/order entry, email, web navigation)

    Cash-handling experience

    Ability to stand for extended periods and occasionally lift up to 50 lbs. (with assistance available)

    Reliable transportation and a valid driver’s license (required)

    Additional Preferred Skills

    Construction/contracting or similar building experience

    Knowledge of lumber and other building materials

    Familiarity with common measurements

    Forklift experience and/or certification