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Resort Operations Manager

Country House Resort

Resort Operations Manager

Chicago, IL +1 location
Full Time
Paid
  • Responsibilities

    Job Description

    Upscale Door County, Wisconsin resort is seeking a hardworking, hands-on manager, to serve as the full time, year-round Operations Manager of our family-owned property.

    THIS POSITION IS BASED IN SISTER BAY, WI AND WE ARE OPEN TO ASSISTING WITH RELOCATION.

    RESPONSIBILITIES:

    • All-day to day operations & activities of the resort
    • Ensuring that every aspect of the guest experience is exceptional!
    • Hiring, training, and supervising a staff of 10-15
    • Sharing after-hours/on-call role
    • Maximizing room sales and ADR while minimizing expenses
    • Working front desk, housekeeping, and light maintenance as scheduled, workload and staffing requires

    ​QUALIFICATIONS:

    • Previous lodging management experience preferred
    • Outstanding customer service and people skills
    • Strong problem solving and critical thinking skills
    • Strong project management skills
    • Front desk, housekeeping, and light maintenance skills required

    Company Description

    The property includes 46 rooms & suites, 27 wooded acres, and 1,100 feet of private shoreline. Our guests are adults, children 13 years, and older and well-behaved dogs. The resort is fully operational May thru October. Limited rooms and amenities Nov thru April. For more information on the property visit CountryHouseResort.com. A detailed job description is available via email.

  • Locations
    Chicago, IL • Minneapolis, MN