Job Description

The Alameda County Assessor’s Office is looking for a detail oriented problem solver with great communication skills who can build lasting relationships with a diverse population. Do you have excellent communication and critical thinking skills? Do you collaborate well in a multi-cultural environment? Do you have strong virtual and in person organizing skills? If so, please check out the minimum qualifications of the Assessor’s Communications Coordinator and submit your resume today. Please note that this is a provisional appointment and as such, incumbents serve at-will and will not obtain tenured status as a regular County employee until such time that they compete and are regularly appointed following a civil service examination and pass the respective probationary period. All applicants must meet the minimum qualifications in order to be eligible.

COUNTY OF ALAMEDA

ASSESSOR'S COMMUNICATION COORDINATOR (#0321)

BARGAINING UNIT: UNREP - GENERAL MGMT (U15) $28.17-$35.94 HOURLY / $2,253.60-$2,875.20 BIWEEKLY / $4,882.80-$6,229.60 MONTHLY / $58,593.60-$74,755.20 YEARLY

DESCRIPTION

Under general supervision, to develop, maintain, and coordinate the communications program for the Alameda County Assessor's Office; to advise and assist management in communications activities; to represent the Assessor's Office to regional and County commissions, boards and agencies, community groups and organizations, and citizens of the County; to explain and interpret Assessor's Office policy and processes to citizen of Alameda County; and to perform related duties as required.

DISTINGUISHING FEATURES

These positions are located in the Assessor's Office. Assessor's Communications Coordinators are responsible for a departmental or agency communications program and outreach. This classification will be responsible for creating all the public written communications that will be disseminated to internal and external stakeholders regarding services rendered by the Assessor's Office. It will also be responsible for community outreach and individual services. 

EXAMPLES OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Contacts media representatives and arranges for exposure or explains activities; responds to questions directed to the department/agency.

2. Acts as editor of departmental publications and newsletters; provides assistance to others in preparation of publications, website development, newsletters, and related matters.

3. Serves as a staff writer available to assist in writing applications for grants and projects.

4. Represents the department before civic and community groups in disseminating public information.

5. Prepares annual reports, monthly newsletters, and media correspondence.

6. As assigned, represents the Assessor's Office to citizens, community groups and organizations.

7. Deals with questions from citizens and complaints relating to the Assessor's office. Receives and reviews correspondence, evaluates citizens' suggestions and complaints, and responds.

8. Prepares reports and analyses on legislation and legislative programs of interest to the Assessor.

9. Prepares reports and analyses of proposed programs, with particular emphasis upon the impact of such programs upon Alameda County.

10. Arranges for and conducts meetings with constituents and County staff in pursuit of duties of the Assessor.

11. Represents the Assessor's Office at meetings in or out of the County, as necessary.

MINIMUM QUALIFICATIONS

Education:

Possession of a bachelor's degree from an accredited college or university in Communications, Journalism, Public Relations or a related social science field.

OR

Experience:

One year of full-time experience in communications, public and/or client relations position which involved developing and maintaining external relationships.

Special Requirement:

Incumbents may be required to attend meetings and events in the evenings and/or on weekends.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Example of Duties" section of this specification.

Knowledge of:

• Understanding of the working media.
• Departmental/agency programs and activities.
• Information dissemination techniques and methods.
• Marketing strategies and techniques.
• Media relations and outreach.
• Computer applications.
• Web-based communications.

Ability to:

• Analyze and problem solve.
• Determine potential public information items.
• Develop a communications/public information program.
• Make decisions, including determining potential public information items.
• Communicate effectively in both written and oral communication.
• Establish and maintain effective working relationships with staff, peers, other agencies, and the public.
• Build relationships.
• Organize and plan.
• Develop effective working relationships with media representatives.

CLASS SPEC HISTORY

NewSpec

DRH:ac 02/07/19

CSC Date: 04/24/19

Company Description

The Assessor’s Office is responsible for locating all taxable property in the County, establishing its taxable value, and applying any legal exemption. With over $300 billion in assessments, we are one of the largest assessment agencies in the state. We are committed to establishing accurate and fairly assessed property values.