Course Staff Job Overview

Putt Across America is looking for energetic, outgoing, and customer service-oriented Course Staff to join our team this fall. Putt Across America is an 18-hole mini golf course inspired by our nation’s most iconic landmarks and landscapes.

Duties:

Deliver Exceptional Customer Service: Be the face of fun as you interact with guests, ensuring a positive experience throughout their visit.

Ticketing and Merchandise: Manage check-in, process walk-up orders, sell merchandise, and answering guest questions.

Course Maintenance: Monitor the course for any damage and report issues to the management team for prompt resolution.

Lead by Example: Set the standard for professionalism, teamwork, and positivity to create an enjoyable work environment.

Opening and Closing: Follow outlined procedures to ensure smooth opening and closing operations.

Qualifications:

Excellent Customer Service: A genuine passion for engaging with guests and providing top-notch service in a high-energy, active setting.

Strong Communication Skills: Ability to effectively interact with a diverse range of individuals, both guests and team members.

Problem-Solving: Ability to think on your feet and approach challenges with a strategic, positive mindset.

Adaptability: Comfortable working indoors in a two-story space and standing for extended periods.

Physical Requirements: Able to lift up to 25lbs as needed.

Experience: Previous experience in customer service, experiences, brand ambassador roles, or theatrical work is a plus.

Age Requirement: Must be 18 years or older.

Background Check: Must be able to pass a background check.

Additional Information:

Job Type: Part-Time

Pay: $20.00 per hour (higher for Shift Leads which will be chosen from applicants)

Expected Hours: Up to 30 hours per week

Work Location: In-person, on-site at Faneuil Hall Marketplace