COLLISION CENTER ESTIMATOR
COURTESY AUTOMOTIVE IS ACCEPTING APPLICATIONS FOR CAREER ORIENTED LONG TERM COLLISION CENTER ESTIMATORS.
JOB DESCRIPTION
CREATES WORLD CLASS CUSTOMER EXPERIENCE FOR EACH GUEST
WORKS CLOSELY WITH INSURANCE COMPANIES TO CREATE A STRONG BUSINESS RELATIONSHIP
ESTIMATES ALL DRIVE-IN APPOINTMENTS AS WELL AS "WALK IN" CUSTOMERS AND COMPLETES REPAIR PLANS
COMPLETES PROCESS REVIEW WITH CUSTOMER
REPAIR ORDERS: ALL FILES ARE OPENED WITH BAR (CA) AND DRP COMPLIANCE, INCLUDING OBTAINING PROPER AUTHORIZATIONS
CONTINUOUS CONTACT WITH CUSTOMER PROVIDING STATUS AND COMPLETION TIMES.
PREPARE AND COMPLETE PROPER PAPERWORK FOR FINAL CUSTOMER PACKET PRIOR TO VEHICLE DELIVERY (DRP, FINAL INVOICE)
PROVIDE POST REPAIR PLAN COMMUNICATION INCLUDING ALL VEHICLE STATUS UPDATES
TOTAL LOSS ADMINISTRATION
PERFORM OTHER RELATED DUTIES AS ASSIGNED FOR THE PURPOSE OF ENSURING A WORLD CLASS CUSTOMER SERVICE EXPERIENCE
FINAL QC, INCLUDING TEST DRIVE
DELIVER VEHICLE TO CUSTOMER UPON COMPLETION
COMPLY WITH ALL COMPANY SAFETY RULES, GUIDELINES AND STANDARDS
TWO YEARS’ EXPERIENCE PREFERRED
VALID DRIVER’S LICENSE
WE ARE PROVIDING COMPETITIVE COMPENSATION PLANS WITH STRONG A CAREER PATH