Guest Concierge

We are in search of an outgoing and friendly individual to join our team as a Guest Concierge. The Guest Concierge will play a key role in driving sales and providing exceptional customer service to our clients.

Responsibilities:

-providing exceptional customer service and ensuring the overall satisfaction of guests during their visit

- Act as a point of contact for guests, assisting with inquiries, requests, and issues that may arise.

- Greeting guests upon arrival and providing a warm welcome

- Providing information on dealership amenities and services

- Addressing guest complaints or concerns in a timely and professional manner

- Anticipating guest needs and proactively offering assistance or recommendations

- Operate phone system to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

- Maintaining a neat and organized workspace, including the concierge desk and lobby area

- Collaborating with other staff to ensure a seamless guest experience

Qualifications:

-High school diploma or equivalent

-Excellent communication and interpersonal skills

-Strong attention to detail

-Previous experience in customer service is preferred

-Ability to work flexible hours, including nights and weekends is required

Pay:

-This position is paid an hourly rate

We offer the following benefits to our employees:

-Medical

-Dental

-Vision

-Voluntary Life/Accident

-401K

-Paid Vacation

Must have and maintain a clean driving record. To be considered for employment, release of such information will be required.