SUMMARY
Serves beverages to patrons as regulated by state and federal age requirements by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
Inform guests of daily specials and takes beverage order
Deliver drink orders
Monitor tables in assigned section ensuring all patrons are served
Removes empty or dirty glasses and bottles, disposes properly of bottles and washes glasses in glass washer
Ensure tables are cleaned for each patron
Ensure ashtrays are at applicable tables
Maintain bar station by keeping area tidy and stock bar by placing orders as needed
Compute bill and accept payments
Track sales receipts
Complete bar inventory log
Ensure tips are reported properly for tax processing
All other duties as assigned
COMPETENCY
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving – Identifies and resolves problems in a timely manner
Customer Service – Responds promptly to customer need; Responds to requests for service and assistance
Team Work – Contributes to building a positive team spirit
Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment free environment
Organizational Support – Follows policies and procedures including but not limited to, dress code policies
Adaptability – Able to deal with frequent change, delays, or unexpected events
Attendance/Punctuality – Is consistently at work and on time
Dependability – Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with alternative plan
Initiative – Asks for and offers help when needed
Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently
Professionalism – Treats others with respect and consideration regardless of their status or position
Quality – Demonstrates accuracy and thoroughness; applies feedback to improve performance; Monitors own work to ensure quality
Quantity – Meets productivity standards; Completes work in timely manner
Safety & Security – Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly
EDUCATION/EXPERIENCE
Less than a high school diploma; or up to one month related experience or training; or equivalent combination of education and experience
LANGUAGE ABILITY
Ability to read and comprehend simple instructions, short correspondence/memos; ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, or other employees of the organization.
MATH ABILITY
Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume and distance.
REASONING ABILITY
Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
COMPUTER SKILLS
None required
CERTIFICATES AND LICENSES
None required
SUPERVISORY RESPONSIBILITIES
None
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts; fumes or airborne particles and toxic or caustic chemicals. The employee is occasionally exposed to wet or humid conditions (non - weather); work in high, precarious places; extreme cold (non-weather); extreme heat (non-weather) and risk of electrical shock. The noise level in the work environment is usually moderate
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to walk, climb or balance stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit and taste or smell.
The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.