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Cook/Server

Courtyard by Marriott

Cook/Server

Rancho Cucamonga, CA
Full Time
Paid
  • Responsibilities

    SUMMARY

    Serves beverages to patrons as regulated by state and federal age requirements by performing the following duties

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    ESSENTIAL JOB FUNCTIONS

    Inform guests of daily specials and takes beverage order

    Deliver drink orders

    Monitor tables in assigned section ensuring all patrons are served

    Removes empty or dirty glasses and bottles, disposes properly of bottles and washes glasses in glass washer

    Ensure tables are cleaned for each patron

    Ensure ashtrays are at applicable tables

    Maintain bar station by keeping area tidy and stock bar by placing orders as needed

    Compute bill and accept payments

    Track sales receipts

    Complete bar inventory log

    Ensure tips are reported properly for tax processing

    All other duties as assigned

    COMPETENCY

    To perform the job successfully, an individual should demonstrate the following competencies:

    Problem Solving – Identifies and resolves problems in a timely manner

    Customer Service – Responds promptly to customer need; Responds to requests for service and assistance

    Team Work – Contributes to building a positive team spirit

    Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment free environment

    Organizational Support – Follows policies and procedures including but not limited to, dress code policies

    Adaptability – Able to deal with frequent change, delays, or unexpected events

    Attendance/Punctuality – Is consistently at work and on time

    Dependability – Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with alternative plan

    Initiative – Asks for and offers help when needed

    Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently

    Professionalism – Treats others with respect and consideration regardless of their status or position

    Quality – Demonstrates accuracy and thoroughness; applies feedback to improve performance; Monitors own work to ensure quality

    Quantity – Meets productivity standards; Completes work in timely manner

    Safety & Security – Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly

    EDUCATION/EXPERIENCE

    Less than a high school diploma; or up to one month related experience or training; or equivalent combination of education and experience

    LANGUAGE ABILITY

    Ability to read and comprehend simple instructions, short correspondence/memos; ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, or other employees of the organization.

    MATH ABILITY

    Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume and distance.

    REASONING ABILITY

    Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

    COMPUTER SKILLS

    None required

    CERTIFICATES AND LICENSES

    None required

    SUPERVISORY RESPONSIBILITIES

    None

    WORK ENVIRONMENT

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts; fumes or airborne particles and toxic or caustic chemicals. The employee is occasionally exposed to wet or humid conditions (non - weather); work in high, precarious places; extreme cold (non-weather); extreme heat (non-weather) and risk of electrical shock. The noise level in the work environment is usually moderate

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to walk, climb or balance stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit and taste or smell.

    The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.