Assistant Front Office Manager

Courtyard by Marriott Orlando LBV @ Vista Center

Assistant Front Office Manager

Orlando, FL
Full Time
Paid
  • Responsibilities

    The Courtyard by Marriott Orlando Lake Buena Vista at Vista Centre is hiring an Assistant Front Office Manager. Upbeat personality and Marriott experience! Responsibilities: The Assistant Front Office Manager will oversee the Front Desk, PBX, Concierge and Bell stand operations and staff. The Assistant Front Office Manager will work closely with Reservations and Housekeeping to ensure room inventory information is up-to-date and accurate. The Assistant Front Office Manager will become very familiar with the hotel's reservations and PMS systems. This position will report to the Front Office Manager. • The ideal candidate will have at least two years of Guest Services or Front Office Mgr. experience in a hotel environment of similar size and quality • Excellent leadership, training and guest service skills are required • Candidate must be detail-oriented, organized, and work well under the pressure of time constraints • Must be able to effectively delegate tasks and responsibilities with the appropriate follow-up Qualifications: • Prior hotel front office supervisory experience • Marriott experience preferred • Guest service mentality

    • The Assistant Front Office Manager will oversee the Front Desk, PBX, Concierge and Bell stand operations and staff. The Assistant Front Office Manager will work closely with Reservations and Housekeeping to ensure room inventory information is up-to-date and accurate. The Assistant Front Office Manager will become very familiar with the hotel's reservations and PMS systems. This position will report to the Front Office Manager.  • The ideal candidate will have at least two years of Guest Services or Front Office Mgr. experience in a hotel environment of similar size and quality • Excellent leadership, training and guest service skills are required • Candidate must be detail-oriented, organized, and work well under the pressure of time constraints • Must be able to effectively delegate tasks and responsibilities with the appropriate follow-up