Job Description

JOB SUMMARY

Covenant House New York (CHNY) is launching a new evidence-based model called Individual Placement and Support (IPS; https://ipsworks.org/) in our Covenant Works program, which assists young adults in achieving educational goals and finding and retaining employment. The IPS team will consist of an IPS Supervisor and several IPS Specialists.

The IPS Specialist will provide supported employment services to young adults residing in the Rights of Passage (ROP) program and our pregnant and parenting young women program for youth aged 16-21. The IPS Specialist will be working between these two sites both located in the Bronx. The IPS Specialist will be an energetic, creative, and diligent member of interdisciplinary teams that will include the CovWorks Director and Employment Manager, program coordinators, case managers, resident advisors, employment/education staff, housing specialists, youth development staff, and credentialed mental health staff.

Reporting to the IPS Supervisor, The IPS Specialist implements the IPS Supported Employment program with fidelity to the model. Key to this model is building relationships with potential employers, and 2/3 of the Specialist's time will be spent in the field, making connections with a wide variety of businesses and companies with the goal of helping youth find employment. When not working with potential employers, the IPS Specialist works with clients to determine educational and employment goals and find and retain employment.

The IPS Specialist ensures good program outcomes are achieved by completing training and through supervision by CHNY staff and external IPS experts who consult regularly with the team. DUTIES AND RESPONSIBILITIES:

• Engages clients and establishes trusting, collaborative relationships directed toward the goal of competitive employment in community job settings with other workers who do not necessarily have barriers and/or disabilities.

• Assists clients in obtaining information about their benefits (e.g., SSI, Medicaid, etc.) and how they will be affected by employment in order for clients to make good decisions about employment opportunities.

• Refers clients to benefits counseling, as needed. Helps clients report earnings, as needed.

• Assesses clients' vocational functioning on ongoing basis utilizing background information and work experiences. With the client's permission, provides education and support to family members. Discusses client's preference for disclosure of psychiatric status to employers.

• Following the principles and procedures of IPS supported employment, conducts job development and job search activities directed toward positions that are Individualized to the interests and uniqueness of the people on his/her caseload.

• Conducts a minimum of six employer contacts per week. Employer contacts are designed to learn about the needs of the business, describe supports offered by the program and describe client strengths that are relevant to the position.

• Provides individualized follow-along supports to assist clients in maintaining employment.

• Writes job support plans with clients and incorporating input from the mental health team as necessary. Adjusts plan according to clients' needs and preferences.

• Provides education and support to employers as agreed upon by clients, which may include negotiating job accommodations and follow-along contact by the employment specialist with the employer.

• Provides outreach services as necessary to clients when they appear to disengage from the service. Uses a variety of methods to provide outreach.

• Provides timely interventions. Returns phone calls and reacts to situations in a timely manner. For example, returns client phone calls within 24 hours. Goes to see employers about job loss or job problems within 24 hours. Follows up on job leads within 48 hours.

• Meets with clients within one week prior to job starts and within three days after job starts.

• Participates in weekly meetings with mental health treatment team and communicates individually with team members between meetings in order to coordinate and integrate vocational services into mental health treatment.

• Participates in face-to-face meetings with vocational rehabilitation counselors at least once a month to coordinate services for clients.

• Develops an individual employment (and/or education) plan with clients. Incorporates input from mental health team and family members, with permission. Spends 65% or more of scheduled work hours in the community. For example, meets clients at community locations such as a workplace, coffee shop, meeting with potential employers, library, One-Stop, VR office, etc. or takes clients to apply for jobs, investigate local GED or colleges, etc.

• Provides supported education, using principles similar to supported employment, for clients who express interest in education to advance their employment goals.

• Responsible for a minimum number or job starts per year and maintaining a set percentage employment on caseload.

• Always reflects CHNY's values and principles on social media.

• Always uphold CHNY's mission, vision, and principles, standards of conduct, policies and procedures.

• Performs other duties as assigned and/or need.

QUALIFICATIONS:

• A. required; Masters level degree preferred. While a related field is not critical, a desire to work with young adults is required.
• Excellent interpersonal, verbal and writing ability; strong customer-service orientation; multi-tasker and able to earn trust and credibility.
• Has an outgoing personality, enjoys relating to people, and is easily able to make and sustain a wide network of professional relationships.
• Ability to create and deliver presentations tailored to the needs of the audience required. Highly motivated and target driven, with excellent communication and negotiation skills, and open to feedback.
• Minimum of two years of experience working with youth or other clients with multiple barriers and/or disabilities preferred.
• Minimum of two years of experience providing employment serviced and knowledge or the work world is preferred.
• Ability to work as an effective team player is essential.
• Flexibility in schedule and some evenings/weekends will be necessary.
• High competency in MS Word, Excel, PowerPoint and Publisher.
• Ability to maintain confidentiality and use appropriate discretion.
• Must be highly independent and able to accomplish goals without significant oversight.
• Must be focused on child protection and follow all required protocols when working one-on-one with youth.
• Valid State Driver's License required regular travel between sites will be required.
• Bilingual preferred.

JOB POSTED BY APPLICANTPRO