COVENANT VIRTUAL SOLUTIONS, LLC  is currently seeking 10 agents for Quality Assurance Specialist.

Provide feedback on the level of customer service and processes for various companies! We are

recruiting exceptional independent contractors to provide their insight while working from home. This is a part-time opportunity!

You will be contacting companies based on general assignment. You WILL NOT be required to make any purchases, commitments or provide personal information

You will set your own schedule, so you are able to work anytime that fits YOUR schedule.

RESPONSIBILITIES:

• Successfully complete a test call

• Call all companies provided via assigned lists

• Evaluate the level of customer service provided by answering representative

• Document detailed information of overall experience

• Complete review submission form prior to the required deadline

• Ensure that form is free of errors and misinformation

PAY RATE:

($3 per call rate) (7 calls or less) or($17 per list rate) per completed list

REQUIREMENTS:

• Minimum 6 months customer service experience, preferably call center related

• Moderate level of computer knowledge

• Ability to work with minimal supervision

• Must be self-directed and self-motivated

• Strong listening skills

• Accuracy

• Efficiency

• Excellent written and verbal communication skills

TECHNICAL REQUIREMENTS

• Active Phone line (mobile or landline)

• Mobile Device capable of downloading applications

• CPU (Intel or AMD) 2GHz processor (or equivalent)

• Resolution of 1,280 x 720 (720p) or greater

• Internet Explorer 9.0 or higher.