Job Description

JOB TITLE: Key Account Manager

REPORTS TO: VP of Sales

SUMMARY:

This role will be to provide support to the VP of Sales and Sales Representatives and work closely with new and existing customers. Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to interpret sales metrics and be goal oriented. Previous experience working with Mass retail and item set up. This is the gatekeeper of information and will manage sale support team.

DUTIES AND RESPONSIBILITIES:

· Meeting the established deadline to fulfill the long-term goals of each client

· Developing a roadmap for assigned key accounts

· Preparing customized programs

· Review overstock products and find solutions to sell through

· Compiling reports, forecasts, and account goals on a weekly basis

· Communicating and collaborating with Brand and Operations and other departments to fill the needs of the clients and business

· Overseeing inside and outside sales reps- sending product samples and communicating monthly releases

· Assisting President and VP of Sales with special projects and needs

· Addressing and resolving the client’s needs

· Coordinating pre-sales and post-sales follow up

· Coordinating monthly retailer and rep newsletter

· Updating Marketing calendar

· Seeking new business opportunities

· Coordinating in store events, customer shows and classes

· Coordinating potential Trade Shows

• Performs other related duties as assigned by management.

REQUIREMENTS AND QUALIFICATIONS:

· Associate degree (AA) or equivalent from a two-year college or technical school, or two to three years related experience and/or training, or equivalent combination of education and experience.

• Proven work experience as a Sales support specialist or Sales support associate
• Hands on experience with ERP and CRM systems
• Proficiency with MS Office Suite, particularly MS Excel and PowerPoint

· Relevant experience working with a consumer products company and interfacing with Mass retail.

• In-depth understanding of sales principles and customer service practices
• Excellent communication skills both verbal and written
• Creative thinking
• Analytical and multitasking skills
• Teamwork and motivational skills
• Demonstrated track record of exceeding goals

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Occasionally required to stand
• Occasionally required to walk
• Frequently required to sit
• Continually required to utilize hand and finger dexterity
• Occasionally required to climb, balance, bend, stoop, kneel or crawl
• Frequently required to talk or hear
• The employee must occasionally lift and /or move up to 25 pounds

WHAT WE OFFER:

• Casual Dress
• 401k Employer Matching Plan
• Generous Health Insurance Plan
• Paid Vacation
• Paid Sick Time
• Paid Holidays
• Fun and Supportive Environment with Growth Opportunities

JOB TYPE: Full-Time Monday-Friday