Case Manager for Personal Injury Law - Full-Time Position in Sandy, UT Craig Swapp & Associates is searching for an individual who aligns with our core values to join our team as a Case Manager in Personal Injury Law. One year of previous experience is required. In this role, you will play a crucial part in providing comprehensive support to our legal team, ensuring the seamless progress of cases from initiation to resolution. Your responsibilities will include overseeing case files and facilitating communication between clients and legal professionals. You may be the perfect fit if you: • Are motivated to succeed and take pride in your work • Hold yourself to high standards and strive for excellence in all that you do • Enjoy assisting and engaging with people • Show compassion towards individuals who have been injured • Can effectively manage multiple tasks and pay meticulous attention to detail • Thrive in a fast-paced environment • Have previous experience of case management in personal injury law Full-Time Benefits: • Medical coverage • Dental and Vision coverage • Supplemental insurance available • Company-paid Life Insurance • Paid Time Off • 401(k) retirement plan Responsibilities: • Organize and maintain detailed case files, including legal documents, correspondence, and client communications • Keep track of case timelines and deadlines to ensure timely actions are taken • Regularly update and maintain case management software/database • Serve as the main point of contact for clients, providing them with updates on their cases • Address client inquiries and concerns promptly and professionally • Obtain necessary information and documentation from clients, such as updated injuries and a list of providers • Facilitate communication between legal professionals, clients, and external parties • Ensure timely sharing of information within the legal team and your attorney • Draft, proofread, and edit legal documents, correspondence, and reports • Collect all relevant medical records and bills • Request billing ledgers, review outstanding balances, and list of providers • Ensure timely billing and/or a lien is in place • Assist with resolving contractual issues with Medicare and Medicaid, etc • Work collaboratively with attorneys, paralegals, and other legal staff • Attend team meetings and case review sessions to provide updates on case statuses Qualifications: • At least one year of prior experience of case management in personal injury law • Excellent communication and interpersonal skills are required for this position • The ideal candidate should possess exceptional organizational abilities and be detail-oriented • The ability to handle confidential information with discretion is a must for this role • Good customer service skills are essential for effectively interacting with clients • General computer skills, including a working knowledge of Microsoft Word, Excel, and Outlook, are required • Fluent English speaking is essential for this role. Bi-lingual in Spanish is a plus Compensation: $20 - $25 hourly DOE

• Organize and maintain detailed case files, including legal documents, correspondence, and client communications • Keep track of case timelines and deadlines to ensure timely actions are taken • Regularly update and maintain case management software/database • Serve as the main point of contact for clients, providing them with updates on their cases • Address client inquiries and concerns promptly and professionally • Obtain necessary information and documentation from clients, such as updated injuries and a list of providers • Facilitate communication between legal professionals, clients, and external parties • Ensure timely sharing of information within the legal team and your attorney • Draft, proofread, and edit legal documents, correspondence, and reports • Collect all relevant medical records and bills • Request billing ledgers, review outstanding balances, and list of providers • Ensure timely billing and/or a lien is in place • Assist with resolving contractual issues with Medicare and Medicaid, etc • Work collaboratively with attorneys, paralegals, and other legal staff • Attend team meetings and case review sessions to provide updates on case statuses