CROSS COUNTRY HEALTHCARE IS LOOKING FOR TOP TALENT TO JOIN OUR TEAM
Cross Country Healthcare is a national leader in providing innovative healthcare workforce solutions and staffing services. Our solutions leverage our nearly 40 years of expertise and insight to assist clients in solving complex labor-related challenges while maintaining high quality outcomes. We are dedicated to recruiting and placing highly qualified healthcare professionals in virtually every specialty and area of expertise. With more than 9,500 active contracts, our diverse client base includes both clinical and nonclinical settings, servicing acute care hospitals, physician practice groups, outpatient and ambulatory-care centers, nursing facilities, both public schools and charter schools, rehabilitation and sports medicine clinics, government facilities.
The One Source Associate will provide sales and administrative support for One Source / MSP Staffing Team and Directors of Strategic Partnerships. The OS Associate will assist with daily job responsibilities servicing internal and external clients. In this operational support role, OS Associate will assist with system updates, generating reports, problem solving and practicing timely and consistent communication with all departments.
- Manage & update traveler positions in internal systems and external facility portals
- Obtain and update unit specific information and orientation/first day information.
- Maintain health care facility specific information in internal and external systems
- Maintain health care specific information in technology and internal systems
- Manage external and internal contacts in internal systems
- Assist with creating customized confirmation letters; for both facility and subcontractors
- Process extensions, renewals, and terminations
- Assist Staffing Managers with all operational and administrative tasks
- Generate reports from internal and VMS technology, format and prepare for facility distribution
- Process VMS technology mappings and generate activity reports to ensure all database assignment information is accurate
- Manage open positions and candidate submissions for aligned Staffing Managers
- Assist with processing submissions during high volume activity
- Actively participate in the completion of accurate internal and external audits
- Act as a liaison to ensure exceptional internal and external customer service
- Represent and support the business initiatives of Cross Country Staffing internally and externally
- Service all internal and external customers in a positive manner at all times
- Provide appropriate team coverage when necessary
- Other duties as assigned, with or without accommodation
Required Skills
- Handle several conflicting priorities, must be flexible, be willing to assist and fill in as needed
- Proficient in Microsoft Office; Word, Excel and Outlook
- Excellent communication skills both verbal and written with a willingness to provide superior customer service
- VMS technology and systems experience preferred
- Conflict resolution skills
Required Experience
- Prior experience in a business office environment, preferably in a staffing or healthcare
- Advanced Excel skills and all Microsoft Office programs
- High School Diploma or equivalent, college preferred
- Must have administrative or sales experience, preferred experience within Recruitment or Account Services
BENEFITS
Cross Country Healthcare offers a competitive compensation and benefits program including: Medical plan, Dental plan, Life insurance, Disability plan, 401(k) plan and Tuition Assistance
CROSS COUNTRY HEALTHCARE IS AN EEO EMPLOYER - M/F/ VETERAN/DISABILITY