Each of our South Florida Area Metro stores (Boca Raton, Gulfstream Park and Coral Gables) are seeking dedicated and enthusiastic individuals to join us as Department Leads.
- Maximize company sales growth and profitability by coordinating and maintaining a department, in order to deliver an engaged experience to every customer, every time.
- Partner with the sales manager to maintain store sales and service goals and standards.
- Coach sales team associates on exceptional sales performance.
- Provide specific and timely feedback about performance directly to associates and share observations with the sales manager.
- Maintain a strong, visible and positive presence on the sales floor.
- Assist the sales manager to train and develop sales team associates on product knowledge, selling, customer service, and operations.
- Partner with the merchandising team to ensure product and displays in designated department are stocked appropriately and available for customers to purchase.
- Assist the merchandising team with the implementation and maintenance of seasonal floor plans.
- Promote the brand by engaging the customer and staff in creative activities and demonstrations.
- Develop, share and apply product expertise.
- In coordination with the sales manager and sales team lead, manage the closing routines of the store.
- Control and maintain designated department and inventory.
- Prepare the department for inventory and perform assigned inventory duties.
- Maintain awareness and partner with the merchandising team to ensure signage in designated department is accurate.
- Ensure full understanding and awareness of all current product and product information.
- Communicate regularly with the sales manager concerning all aspects of sales, training opportunities, customer reaction, traffic on the sales floor and sales team associate performance.
- Actively participate in store meetings and training sessions.
- Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication.
- Maintain awareness and demonstrate a fundamental knowledge of computers, systems and programs relevant to the position.
- Participate in ongoing training regarding technology upgrades and new systems applicable to the position.
Required Skills
- Previous customer service/retail/management experience preferred
- High school diploma/GED or equivalent
- Good reading, written and verbal language skills (English)
- Excellent communication and organizational skills
- Presentation and project management skills
- Basic math skills
- Ability to move and/ or lift up to 50 pounds; heavier merchandise with team assist
- Must be available to work a flexible schedule including weekends and holidays
The job description and other aspects of the job listed on this job posting should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned.
Required Experience