- Maximize company sales growth and profitability by overseeing all activities affecting the store personnel and operations, including sales, customer service, merchandising, display and design.
- Create an environment that inspires and encourages growth for all associates.
- Delegate, supervise and manage leadership responsibilities in the store. Act as the lead merchant for the store, with assistance from the designer, assistant manager and floor managers.
- Manage and coach all associates on setting and maintaining sales and service goals and standards.
- Develop and execute the store vision and goals.
- Maintain, enforce and supervise merchandising standards with regard to selling, stocking, cleaning and maintenance.
- Maintain an awareness of all product information, intranet communications, current advertising, promotions and catalogues, and communicate all pertinent information to store associates.
- Maximize effective sales floor coverage with regard to scheduling, budgeting and appropriate staffing.
- In coordination with the area manager, develop the store, sales and payroll budgets.
- Manage all aspects of bi-annual inventory and analyze results.
- Oversee store maintenance and associate training regarding cleanliness of facilities and work place safety.
- Promote and drive sales through effective associate training and development, customer service, inventory control and the management of design and displays.
- Manage all aspects of performance and development of the store management team to encourage professional growth.
- Manage the recruitment/hiring, promotion, disciplinary and termination process for all store associates.
- Communicate effectively and efficiently with all company associates in both written and verbal form.
- Conduct weekly meetings regarding customer issues, product trends, associate performance and other customer service issues with appropriate associates at store, area and corporate office locations.
Required Skills
- 2 plus years retail management experience
- High school diploma/GED or equivalent
- Microsoft Office Suite (Word.Excel), Google platform
- Good reading, written and verbal language skills (English)
- Good interpersonal, organizational and problem solving skills
- Basic math
- Ability to move and/or lift up to 65 lbs; heavier merchandise with team assist
- Must be available to work a flexible schedule including weekends and holidays
The job description and other aspects of the job listed on this job posting should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned.
Required Experience