Job Description

We are seeking a Virtual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​QUALIFICATIONS:

• Some previous experience in customer service
• Ability to build rapport with clients
• Ability to prioritize
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

We have been operating since 2018. We are Creating Connections for opportunities to work with great incentives.