We are seeking a highly organized, Administrative/Project Coordinator guru who will support our dealer inbound network business/ Steelcase workplace services orders and support 2 Strategic Account Managers.
Some of the key responsibilities of this essential position are:
- Work closely with Project Manager in developing and maintaining a project schedule outlining deadlines for receiving, deliveries and installation
- Monitor shipping schedules, customer timelines and soft schedules installations/deliveries with the scheduling coordinator (when No PM assigned)
- Work closely with Project Manager in coordinating with outside contractors (i.e.: telephone, cable, electricians) and communicate out all critical information and/or potential issues
- Ensure all network orders are invoiced within 24 hours from job completion
- Monitor product return from network installation and quote storage when applicable, working closely with warehouse manager in both locations
- Managing all aspects of customer service coordination from project initiation through satisfactory delivery.
- Secondary "Point of Contact" during and after close of sale
- Clear understanding of the Scope of Work
- Obtaining price quotation for product, freight, COM fabric etc. from Vendors
- Ensure accuracy of pricing, contract terms and other information
- Provide quotes to customers, assist with bid pricing, expediting orders
- On-going communication with client on: order status / updates / delivery / scheduling of product
- Schedule orders when a Project Manager has not been assigned
Education and / or Experience: Minimum 3-5 years' in project coordination, purchasing, administrative sales support experience. Furniture industry experience preferred.
Computer Skills: Demonstrates proficiency in Microsoft Word, Excel and Outlook.
Key Skills and Abilities:
- Good numerical reasoning
- Strong aptitude for technology
- Excellent communication skills.
- Highly organized.
- Ability to effectively handle multiple concurrent tasks and meet deadlines
- Experience reading contracts desired
- Attention to detail a must
- Can-do attitude
Creative offers a full benefit package, paid time off, holiday pay, community service hours and a unique working environment.
Creative is an EEO/AA/VEVRAA Employer