Creative Repair & Restoration Technician

Surface Experts - West Hartford

Creative Repair & Restoration Technician

Hartford, CT
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Company car

    Dental insurance

    Health insurance

    Paid time off

    Profit sharing

    Training & development

    Vision insurance

    Do you have a background repairing or restoring things that need to be color-matched? Do you have creative or artistic hobbies? If yes, you might be the perfect Surface Experts Technician! We are looking for experienced technicians who take pride in their crafts and enjoy solving problems for their customers. Our technicians are part handyman, part artist, and they thrive on doing great work.

    WE OFFER:

    Base Salary + Bonus Opportunity: Performance-based commissions

    Great Work/Life Balance: No required overtime, no nights, no weekends

    Time Off: Paid holidays and accruable vacation

    Flexible Work Schedule: Can accommodate midweek appointments

    Paid New Hire Training: Onboarding includes learning alongside a trained technician

    Company Car: Each technician drives a branded company vehicle

    Tools Included: All necessary tools and products are provided

    Learn a New Trade: Develop skills in a brand-new emerging trade

    Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving

    Small Business: Local business with an owner who works alongside the team each day

    Mentorship Opportunities: Ongoing repair training and career development

    Dedicated Help Lines: Technician Support Team on call to assist to questions

    DUTIES:

    In the Field Daily

    Complete 1 to 4+ or more creative repairs on-site each day

    Perform work on-location while displaying good customer service and communication

    Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.

    Customer Service and Communication

    Treat tenants and staff with exceptional customer service

    Update progress on repairs by entering information and notes on our CRM/Dispatch tool

    Problem-solve alongside our designated Support Team for any issue

    Follow Repair Process

    Learn and integrate our one-of-a-kind 5-step process into your creative routine

    Master each instrument and tool in your personalized tool-kit

    Flex your artistic talents – each repair requires a unique solution

    Calling all artistic types! Technicians with backgrounds in painting, cabinetry, woodworking, sculpting, and drawing can excel at Surface Experts. Your talent with color is vital in matching colors and patterns for complex repairs. Every repair has a different design, sheen, and material, so creativity is a must.

    QUALIFICATIONS

    Hands-on experience doing some form of manual work – From construction and manufacturing, to painting or sculpting.

    A background in handyman or facilities maintenance is helpful but not a deal breaker.

    Must be able to see, distinguish, and replicate colors – A familiarity with color and color matching is integral to our process.

    Ability to carry 25-50+ pounds of equipment & supplies in and out of large construction sites and apartment complexes

    MISSION

    Our mission is to develop outstanding teams by investing in strong relationships.

    Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.

    VALUES

    Serve Others

    Put Relationships First

    No Jerks

    Be Humble

    Be a Problem Solver

    Be Curious

    Seek to Understand the Cause of the Problem

    Work Smart

    Constantly Improve

    Trust the Process

    Be Organized

    Be Teachable

    Put Business Needs Above Personal Wants

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.