Benefits:
401(k)
Bonus based on performance
Company car
Free uniforms
Flexible schedule
Opportunity for advancement
Training & development
Do you enjoy making things and using your hands? Have hobbies that involve color or 3-D art? Like finding ways to be creative in different areas? Becoming a Surface Experts Technician could pair your interests perfectly with your job! Take advantage of an artistic outlet as your work creatively to complete repairs, usually in an hour or less.
A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs
DUTIES:
In the Field Daily
Complete 4 or more creative repairs on-site each day
Perform work on-location while displaying good customer service and communication
Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.
Ride a company provided e-cargo bike (like Amazon's latest last-mile delivery vehicles) to jobs to avoid traffic, parking, and the subway.
Customer Service and Communication
Treat tenants and staff with exceptional customer service
Update progress on repairs by entering information and notes on our CRM/Dispatch tool
Problem-solve alongside our designated Support Team for any issue
Follow Repair Process
Learn and integrate our one-of-a-kind 5-step process into your creative routine
Master each instrument and tool in your personalized tool-kit
Flex your artistic talents – each repair requires a unique solution
Calling all artistic types! Technicians with backgrounds in painting, sculpting, whittling, drawing, and other visual arts of various mediums can excel at Surface Experts. Your talent with color is vital in matching colors and patterns for complex repairs. Every repair has a different design, sheen, and material, so creativity is a must.
QUALIFICATIONS
Willingness to learn and being coachable are the most important requirements.
Hands-on experience doing some form of manual work – from construction and manufacturing to painting or sculpting.
A background in some form of facilities maintenance is helpful but not a must.
Must be able to see, distinguish, and replicate colors – familiarity with colors and color matching is integral to our process.
Must be able to travel 1 week off-site for training.
ABOUT SURFACE EXPERTS
Surface Experts is a comprehensive hard surface repair company. We can fix minor damages to many surfaces including Bathtubs, Cabinets, Floors, Appliances, Countertops, Furniture, Elevator Panels … you name it!
By combining traditional trades with our own original processes and products, we are able to provide long-lasting repairs that are pleasing to the eye. And all with a smile!
Our competitors need to resurface entire areas or fully replace – even damage only a few inches wide! We can repair those small spots. Our goal is a happy customer who has saved money and time while avoiding adding another damaged surface to the landfill.
Our typical repair doesn’t make a mess, doesn’t leave a smell, and doesn’t take more than 2 hours. Technicians usually need only a tablespoon or two of product, meaning they can carry everything with them in a small truck or car!
VISION
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
MISSION
Our mission is to develop outstanding teams by investing in strong relationships.
Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.
VALUES
Serve Others
Put Relationships First
Be Kind
Be Humble
Be a Problem Solver
Be Curious
Seek to Understand the Cause of the Problem
Work Smart
Constantly Improve
Trust the Process
Be Organized
Be Teachable
Put Business Needs Above Personal Wants
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.