Creative Repair Technician

Surface Experts - Syracuse

Creative Repair Technician

City of Syracuse, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    Flexible schedule

    Free uniforms

    Training & development

    Join Our Team! Where craftsmanship meets creativity. From color matching and texture blending to reinforcing surface strength and integrity, every repair is a chance to flex your problem-solving skills. Join a growing team that specializes in spot repairs on countertops, flooring, bathtubs/showers, cabinets, and more.

    Training provided. All backgrounds welcome.

    Learn more about what it means to work with Surface Experts: Watch this video https://www.youtube.com/watch?v=vJ0nCFdtqqs

    Benefits:

    Competitive Compensation + Performance Bonus

    Benefits: Company phone + company car + $200/month healthcare stipend + up to 3% matching 401(k)

    Time Off: Paid U.S. federal holidays + 3 bonus days + 2 weeks of vacation

    Dedicated Help Lines: Expert technical support team on call to assist to questions

    Paid Training: Onboarding includes one-week hands-on training with an expert and job shadowing with a trained technician

    Great Work/Life Balance: No required overtime, no nights, no weekends

    Supportive Work Environment: Monthly team offsite + ongoing training + collaborative team

    Required Attributes:

    Physical dexterity and agility — must be able to work in tight spaces, on flooring and inside tubs with precision and care

    Eagerness to develop color‑matching skills and apply color theory to reproduce accurate colors, textures, and sheen

    Strong attention to detail with the ability to follow procedures, assess underlying conditions, and effective problem‑solving skills

    A growth‑oriented mindset: receptive to feedback, clear in communication, and willing to ask questions or acknowledge gaps

    Duties:

    In the Field Daily: - Check in at the office each morning, then complete 4+ creative repairs per day in the field

    Customer Communication: Set expectations clearly and share results with customers

    Internal Communication: Upload before/after photos and notes into company software

    Organization & Cleanliness: Maintain work kits, tools, and inventory in a neat, organized, and professional manner

    Follow Repair Process: Master all tools and techniques in your field kits and deliver quality repairs consistently

    You might be a great fit if you’ve worked in:

    Maintenance, construction, or other hands-on trades

    Cosmetology, makeup artistry, nail technology, esthetics

    Automotive paint, refinishing, or body repair

    Woodworking, furniture restoration, or surface repair

    Quality control, inspection, or production technician roles

    Flexible work from home options available.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.