Media Systems Technician

The Creative Technologist assists the Creative Services team at Ideum in designing and developing cutting-edge museum exhibits. The Media Systems department produces unique, custom-designed AV exhibit installations for our customers and provides support to our internal teams. They are a detail-oriented, highly motivated individual who can assist with the creation of our video wall, projection-based installations, and other AV-related installations. This is an on-site position.

Creative Technologist candidates have experience in audio-visual system production, PC assembly, maintenance, and administration, as well as excellent written and verbal communication skills. Demonstrated experience with audio mixing and design, video production, projection mapping, and related skills is important. Projects may include designing systems based on microcomputers/controllers and computer networking.

Additional responsibilities include producing quotes, collaborating with producers and project coordinators to create proposals, and regularly communicating with our vendors and clients.

Core Requirements and Duties:

• Experience designing interactive, AV, and computer-related installations.
• Have fundamental computer networking and security skills as they relate to A/V hardware
• Produce project documentation and technical diagrams as needed
• Strong verbal and written communication skills
• Leverage problem-solving and organizational skills to produce and methodically fine-tune our interactive experiences.
• Ability to work in a team environment.
• Support hardware that is based upon a variety of operating systems (including user administration), such as Windows, Linux variants, and macOS
• Participate in installations, including some that are national and occasionally international.
• Maintain clear lines of communication with regular updates while working on installations
• Experience with various video systems, including projection, video wall, and LED tiles
• Audio mixing and/or sound design
• Ability to work with varying electrical systems, including microcontrollers, sensors, etc.
• Understanding of PC components, assembly, and troubleshooting
• Experience with lighting control systems (DMX/Dali/ARTnet)

Extra Credit

• Knowledge of Crestron, Extron, or other AV control systems
• Arduino programming
• Fabrication experience
• Experience with shipping and logistics
• Electrical Experience
• COMP TIA A+, AVIXA CTS, or other professional certification

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About Ideum
** We create meaningful experiences that use emerging technologies. Our approach is to create exhibits that evoke wonder, awe, and surprise, while also telling important stories about science, art, history, and culture that have a lasting impact. We are committed to creating visitor-centric interactive experiences of substance delivered in immersive and exciting ways.

We work with museums, educational institutions, Fortune 500 companies, and other entities throughout North America and around the world. Our firm provides design services, custom software development, media systems design and installation, and custom fabrication.

Our multitouch tables and touch walls are practical implementations of recent advances in multiple areas of emerging technology. Our hardware products are designed for use in social environments that encourage interaction and collaboration. We take pride in what we design and build, and we focus on reliability and performance to create products that last. We are located in scenic Corrales, New Mexico (near Albuquerque and an hour from Santa Fe). Please visit our website to learn more about us: http://www.ideum.com

Benefits and Incentives

Compensation between $65,000 to $90,000, depending on experience

After 90 days of employment, this position includes paid time off, health, dental, and vision insurance, critical illness and accident insurance, life insurance, and short- and long-term disability insurance. Employees are eligible for our 401 (k) Safe Harbor Profit Sharing Plan after one year of employment.

Equal Opportunity & Eligibility

Ideum, Inc. is an equal-opportunity employer. This application will not be used for limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. If an applicant needs reasonable accommodations during the application process, they should contact a company representative.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

How to Apply

Please include a resume, cover letter, and relevant work samples. No phone calls or walk-ins, please. NOTE: *Applications without a cover letter will not be considered.