Job Description
Job Description
We are seeking a meticulous and results-driven Collections Specialist to join our finance team. In this role, you will be responsible for managing accounts receivable, ensuring timely collection of outstanding payments, and maintaining excellent relationships with our clients. Your expertise will help streamline our collections process and mitigate financial risks. This is an on-site position Monday-Friday. It may start out temp to hire.. Benefits available after 90 days on our payroll along with a possible raise.
Responsibilities
- Manage the collections process for assigned accounts, ensuring timely and efficient collection of outstanding debts
- Manage the process of assessing credit for B2B and/or B2C customers for approval
- Conduct thorough account reviews, identifying delinquent accounts and prioritizing collection efforts
- Oversee Customer resale tax certificates
- Communicate effectively with clients via phone, email, and in-person to resolve payment issues and negotiate payment plans
- Maintain accurate records of all collection activities, documenting interactions and outcomes in our financial systems
- Collaborate with internal teams to address disputes and ensure customer satisfaction throughout the collections process
- Prepare and present regular reports on collection performance, outstanding balances, and aging accounts to management
- Adhere to company policies and legal requirements regarding collections and customer interactions
Education & Experience
- Associates or Bachelor's degree in accounting, finance preferred
- 3-5 years experience in credit & collections and Accounts Receivable work
- Able to assess B2B and B2C credit history for approval or diapproval
- Some experience working in Accounting (A/P, A/R, GAAP standards)
- Experience using an ERP system - any implementation experience a plus
- Any experience working with Bectran Online Services for credit checks
- Excellent customer service experience using negotiation skills and excellent communication skills
- Proficient in MS Office Suite - especially Excel and Outlook
- Able to work with all levels of management in all departments
- Experience working in a warehouse or mnaufacturing environment a plus - this is a casual office environment
Company Description
Waterfront Staffing LLC is a Scottsdale, AZ employment agency that is qualifying candidates for this position. Being ranked in the Top 10 in "Ranking Arizona" in 2024, 2023, 2020, 2019 and 2014, and winning the "Best of Scottsdale" 2014, 2015 and 2016, we take pride in giving our candidates and clients the ultimate customer service experience!
Company Description
Waterfront Staffing LLC is a Scottsdale, AZ employment agency that is qualifying candidates for this position. Being ranked in the Top 10 in "Ranking Arizona" in 2024, 2023, 2020, 2019 and 2014, and winning the "Best of Scottsdale" 2014, 2015 and 2016, we take pride in giving our candidates and clients the ultimate customer service experience!