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Client Services Representative

Credit Control, LLC

Client Services Representative

42 locations
Full Time
Paid
  • Responsibilities

    Client Services Representative - I Job Summary - Client Services Representative The Client Services Representative will be responsible for handling client inquiries and communications. Responsibilities Client Services Representatives may do some or all of the following: - Review correspondence received and update collection system - Prepare letters and documents - Communicate with clients via phone, email, fax, and ftp - Handle requests from other departments - Review accounts for settlements and update accordingly - Follow client procedures to send reopen and media requests - Various other duties as assigned by management - Assist with remits to clients and resolving remit issues - Handle client inquiries regarding accounts, reports, and remits Education and Qualifications High school diploma generally required Knowledge of administrative and clerical procedures Knowledge of computers and relevant software applications Knowledge of customer service principles and practices Keyboard skills Skills Required Verbal and written communication skills Professional personal presentation Customer service orientation Information management Organizing and planning Attention to detail Initiative Reliability Stress tolerance

  • Locations
    Alton, IL • Edwardsville, IL • Elsah, IL • Godfrey, IL • Fairview Heights, IL • Belleville, IL • Lebanon, IL • Red Bud, IL • Waterloo, IL • Carlinville, IL • Arnold, MO • Chesterfield, MO • Fenton, MO • Florissant, MO • Earth City, MO • Hillsboro, MO • Saint Ann, MO • Saint Clair, MO • Washington, MO • Saint Louis, MO • Saint Charles, MO • Eolia, MO • St. Louis, MO • Cottleville, MO