Credit and Collections Representative

Southeast Culvert

Credit and Collections Representative

Winder, GA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Competitive salary

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Mission:

    1. to ensure timely collection of outstanding payments due, 2) to determine, with the Controller, when a customer should be placed on credit hold and monitor that status, 3) to ensure that customers’ POs are not accepted as-is from them, 4) to issue Notices to Contractors, Notice to Owners, lien notices, and waivers, and 5) maintain positive customer relationships while minimizing financial risk for the organization

    Roles and Responsibilities:

    Monitors Accounts Receivable and makes collection phone calls or sends emails to encourage payments.

    Applies cash, check, ACH, and wire collections to invoices

    Creates bank deposits from cash and check collections, applying miscellaneous receipts to proper GL accounts.

    Documents collection activities

    Accesses customer records for answering customer inquiries about invoices, and for reprinting invoices.

    Prepares and sends monthly customer statements

    Prepares and sends a monthly Accounts Receivable report to CDI Credit.

    For POs submitted by customers, ensures that SEC’s legal conditions are attached and sent back to the customer

    Sends out Notices to Contractor, Notices to Owner, Lien Notices, and Lien Waivers

    For bankruptcy and other court related notices works with the Controller and SEC legal counsel as appropriate

    Collaborates with Sales and the Invoicing person to resolve billing issues.

    Competencies:

    Strong attention to detail and accuracy.

    Proficiency in Microsoft products and accounting software

    Ability to handle confidential information with discretion.

    Strong problem-solving and analytical skills.

    Excellent organizational and communication skills.

    Empathy and professionalism in customer interactions

    Preferred Experience:

    High school diploma required; associate or bachelor’s degree in accounting or business is a plus.

    5+ years of experience in credit & collections.

    Experience working with general contractor companies is also preferred.