Product Manager

Are you a creative, customer-centric product manager that wants an opportunity to have a real impact on a growing B2B product? Do you empathize with customers, and dive deep to be a subject matter expert and then engage throughout the entire development process to deliver customer delight? Are you looking to break out of your current lane and broaden the impact your work can have on a business? Do you want to work in an environment that fosters and looks to align your passions with overall team goals? Do you want to work in an entrepreneurial environment that is flexible and focused on results? If so, we might have the perfect opportunity for you!

Crelate, a fast-growing Kirkland-based startup with over 1,400 business customers, is searching for a product manager to join our growing engineering organization. You will completely own large customer scenarios and features of Crelate’s premier recruiting platform and own the vision for what the future looks like for our software.

Crelate’s mission is to help more people connect with better opportunities, more often. To do this, we are building the fastest, easiest, and most flexible recruiting and talent engagement software on the market, and we need your help to get the word out!

Responsibilities of this position include:

• Proactively engage with customers, delivering enlightened insight into the challenges they face as well as the goals they are looking to realize.
• Continuously and deeply understand the needs of customers to build products with great market fit and communicate these to your engineering partners.
• Become a subject matter expert on your customer scenarios and features. Leverage diverse perspectives, empirical evidence and detailed analysis to know your features better than anybody in the company.
• Own the success of features that empower our customers to help candidates find great opportunities.
• Own, develop, communicate, and sell a compelling vision and roadmap for your portfolio of features.
• Define your feature’s requirements and user stories in a well-prioritized plan.
• Drive feature success by working closely with product engineering and test partners to create compelling high quality customer experiences.
• Collaborate with our Customer Success and Sales teams to understand and define the needs of the team and our customers.
• Evangelize and communicate publicly about the modules and features you own. Highlight the value you’ve delivered both internally and externally. Help tell the stories of the lives you improved through your features.
• Drive project through to completion, providing detailed progress metrics during build and insightful analysis of results post-launch to leadership and stakeholders.
• Analyze market and trends to inform new recommendations.

Requirements of this position:

• Data-driven. You use data to guide decisions and optimize results.
• Passion for product. You love being part of a product; you find ways to use our product every day, you will support customers use of our product. This inspires you to build great features.
• Customer centricity. You are passionate about customers as people. You will build a deep understanding of their needs by speaking with and supporting them. With this, you will create better features that help our customers succeed and our company to achieve its mission.
• Unwavering curiosity. You love to learn and better yourself and the people and things around you. You prefer direct feedback and use it to better yourself and others. Not knowing something and growing motivates you to new heights. You have a growth mindset.
• Organized and an eye for detail. You have excellent organizational skills and pixel-perfect attention to detail.
• Communication. You have excellent presentation, analytical, written and verbal communication skills.
• Resourceful. You care about our company’s resources like they were your own. You know that perfect is the enemy of done.
• You get it done. In the face of uncertainty, and multiple competing priorities you have a bias for action. Through collaboration and creative solutions, you deliver success.

Desired Experience:

• 6+ years of product management experience in the technology industry.
• Experience working at a SaaS company is strongly preferred.
• Experience delivering multiple software products from inception to launch through value realized.
• Experience coordinating multiple stakeholders across multiple teams, including UX, product, and development.
• Working knowledge of a work tracking tool like Azure DevOps, Jira, Excel, TFS, etc.
• A focus on data, metrics, and analytics.
• A passion for web-based business software and an ability to evaluate and discuss technical concepts.

Nice to have:

• BA or BS in a technical field is preferred.
• Familiarity with Microsoft Outlook, recruiting, or other CRM platforms
• Use of collaboration tools such as Microsoft Teams, Microsoft Office, and mockup tools
• Experience in querying data using SQL, MongoDB, or similar

We can offer you:

• Results driven culture, with reasonably flexible work hours.
• Plenty of opportunities to learn, grow your career, and wear lots of hats.
• Startup life – flexible, relaxed, yet high stakes work environment
• Awesome coworkers who care about their work and each other
• Competitive benefits including:
• Flexible spending and dependent care accounts
• Medical, Dental and Vision coverage
• 401k with matching
• Long and short-term disability insurance
• A life insurance policy
• A generous paid leave policy, which includes up to 14 days of office holidays (including a company-wide winter break)
• And for team members who excel, stock option grants.

Our culture:

We are entrepreneurial, passionate and relentless about customer success. Everyone on the team talks and works directly with customers. Period. We share a collective passion for success, but not at any cost. We are striving to build an amazing product and a great business. This is no trivial task, and we lean on each other as we iterate our way to success. We value transparency, passion, effort, results, and growth.

We very much look forward to hearing from you and reading cover letters that explain how you are a perfect fit for this opportunity.