Benefits:

401(k)

Dental insurance

Health insurance

Vision insurance

Location: Burma Bites (Oakland, CA) Position: Crew Member Salary: $17.34 + Tips (Hourly)

Calling all foodies, the passionate, the inspired!

Burma Bites is an extention of Burma Superstar, Burma Love and Burma Love Foods - brining the same bold flavors and hospitality into a fast-paced takeout and counter service environment. Here we focus on delivering quality, efficiency, and a welcoming experience, making it easy for guests to enjoy our food wherever they are.

Together, we are on a mission to bridge cultures through food, and we want YOU to be a part of that journey.

Position Summary: This role is more than just a Crew Member - it is an opportunity to be a part of a team that brings people together through food, culture, and shared experience. As part of our counter-service concept, you`ll help create a welcoming and efficient environment where guests can easily navigate their experience, whether ordering through QR or at the counter.

You`ll support guests as needed, ensure orders are prepared and packaged with care, and help maintain a clean, organized space. In this fast-paced setting, your attention to detail, sense of urgency, and commitment to quality service play a key role in delivering a seamless and positive experience for every guest.

Key Responsibilities:

Customer Service: Greet customers warmly, take orders accurately (both in person and over the phone or via online platforms), and answer any questions about the menu or restaurant policies

Order preparation: Assist in preparing food items according to the restaurants recipes and quality standards. This may include assembling burritos, bowls, salads or other to go meals

Packing and Presentation: Properly package food orders for takeout or delivery, ensuring accuracy and maintaining food quality, appearance and freshness during transport

Cashier Duties: Handle payments efficiently, whether via cash, credit card, or digital platforms. Balance the cash drawer at the end of your shift and maintain accurate transaction records.

Cleanliness and Maintenance: Keep the restaurant clean and organized including the front counter, prep areas, and any common spaces. Follow all sanitation procedures to ensure food safety

Stocking and Inventory: Replenish supplies such as condiments, utensils, packing materials and other items necessary for daily operations. Assist with inventory management and restocking as needed.

Collaboration: Work closely with kitchen staff and other team members to ensure a smooth and efficient workflow, particularly during peak hours

Problem Solving: Address customer service concerns or complaints in a professional manner and escalate issues to the manager when necessary

Skills and Qualifications:

Strong customer service skills with a friendly and approachable attitude

Prior experience in a food service or to-go restaurant setting (preferred)

Ability to multitask and stay organzied in a fast-paced environement

Basic math skills for handling transactions and balancing the cash drawer

Familiarity with food safety standards and procedures

Ability to acquire a California Food Handlers, Sexual Harassment Certification and Responsible Beverage Certification (before or within 2 weeks of hire date)

Ability to stand for extended periods and lift light to moderate weight items

Good communication skills and team-orientated mindset

A few reasons why you`ll love your job:

Opportunity to be a part of a growing and passionate company and team

Unique opportuity to bridge culture through food

Benefits: Medical, Dental, Vision and 401(k)

Family meals provided

Equal Employment Opportunities (EEO): NYKY Inc provides equal opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, and other protected classes. We also consider qualified applicants with arrest and conviction records, consistent with legal requirements. In addition to federal law requirements, NYKY Inc complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.