| Job Title: | Legal Court Advocate | Program: | Advocacy Services | Reports to: | Director of Support Services | Schedule: | Monday – Friday 8:30 am – 4:30 pm | Classification: | Full-time; Exempt | Grade: | 4 | Holiday Schedule | General | WFH Status: | E Agency Mission: The Crisis Center for South Suburbia is a non-profit community organization that provides emergency shelter and other essential services for individuals and families victimized by domestic violence and addresses the societal issues that contribute to domestic violence.Our Vision: CCSS is committed to ending domestic violence through the provision of prevention and intervention services primarily in south suburban Cook County.Pillars of Service: Courage, Compassion, Strength and SuccessValues: Safety - Prevention - Outcomes Driven - Diversity - Advocacy - CollaborationStrategic Objectives: Drive Revenue Growth / Wise Oversight of Resources / Serve our Clients / Engage our Community Stakeholders / CCSS Team Engagement SUMMARY: CORE EXPECTATIONS:1. All interactions with the constituents of the agency must be respectful and ethically appropriate, as well as reflect the agency’s mission, vision, pillars and values.2. As a CCSS team member, strict adherence to the Illinois Domestic Violence Act is expected, ensuring confidentiality of those served.3. Actively promote harmony, diffuse conflicts and eliminate obstacles to teamwork and collaboration.4. Assume responsibility for projects and assignments willingly and completely.5. Objectively assess risks, filter emotions, opinions and assumptions to demonstrate proper judgement, decision-making and problem solving.6. Demonstrate sensitivity to client populations served and incorporate culturally relevant techniques into practice.7. Consistently perform assignments with minimal error, omissions or need for correction.8. Information shared in agency documentation, including but not limited to client interaction, documentation, call logs, incident reports, or accident reports demonstrates cooperation, honesty and full factual disclosure.9. Agency policies, procedures and established practices are followed.10. Independently assume position functions and integrate knowledge into daily performance.11. Complete full amount of work expected and meet deadlines. Report to work on time and consistency and work steadily while on the job. JOB SPECIFIC DUTIES AND RESPONSIBILITIES:Provide Court Advocacy to agency clients1. Provides court advocacy for clients, both agency and court referrals; serves as a liaison between domestic violence court and police.2. Provides consistent information to victims who are court clients and non-clients who are in need of DV options relevant to their situations, either in person or telephone inquiries, as it pertains to the Illinois Domestic Violence Act. 3. Provides consistent and caring crisis intervention, safety planning, emotional support and educate victims on the dynamics of domestic violence as needed in the course of providing court advocacy services to clients.4. Provides information and referrals to additional services and legal resources. Collaboration and Training1. Must be prepared to work alongside with other court personnel who are also integral parts of the judicial process i.e. judges, sheriffs, clerks, state’s attorneys, public defenders, private attorneys and other official officers of the court who participate in the daily process. Advocates must be flexible to adjust to all personalities to ensure a positive work environment. 2. Collaborates with court advocacy staff, designated volunteers/interns in the criminal courts to develop and maintain effective programs.3. Assists in discussions of court advocacy relevant to case management and necessary agency paperwork. 4. Facilitates Legal Support Group, Legal Issues and Legal Topics sessions of the 40 hour Domestic Violence Training at CCSS.5. Facilitates Domestic Violence Training to police officers. 6. Assists the Director of Advocacy Services in planning and implementation of training and educational programs for police, judges and state’s attorneys; networks with other agencies. Organizational/Administrative responsibilities 1. Attends Court Advocacy staff meetings and any other meetings at the request of the Director.2. Maintains CCSS policies and procedures.3. Adheres to court etiquette and maintain a professional demeanor at all times. 4. Have knowledge of Illinois Domestic Violence Act5. Other duties as assigned KEY PERFORMANCE INDICATORS | KPI | EVIDENCE | Asses and complete intake with clients being served in court. | Review of intake documentation in files. | | | Complete all service documentation and turn in to data entry on a weekly basis | Review of contact documentation turned into data entry on a weekly basis. | | | Ensure client files are in compliance with CCSS and funder guidelines. | Review of PQI outcomes, independent file reviews and supervisor observation. | | POSITION REQUIREMENTS | Education/Certification | Required | Preferred | High School Diploma | X | | Bachelor’s Degree | | X | 40 Hour Domestic Violence Training Certificate | X | | Illinois Certified Domestic Violence Professional Certificate | | X | Valid Driver’s License | X | | | Required | Preferred | Experience | | | Minimum of 1 year experience working with families in crisis | X | | Experience working with DV victims | X | | Strong project management and personal workflow skills | X | | Proficient in Microsoft office (Excel, Word, PowerPoint) | X | | | | ESSENTIAL JOB FUNCTIONSThis table directly refers to the frequency of which your job requires you to do on a daily basis. Note: These duties are site specific.

| Office Equipment | Rarely (R) | Occasionally (O) | Frequently (F) | Telephone | | X | | Computer | | | X | Fax Machine | X | | | Copier | | X | | Physical Demands | Rarely (R) | Occasionally (O) | Frequently (F) | Standing | X | | | Sitting | | | X | Lifting (Max 40 pounds) | X | | | Carrying | X | | | Walking | | X | | Driving | | X | | Working Conditions | Rarely (R) | Occasionally (O) | Frequently (F) | Indoor | | | X | Outdoor | X | | | Loud Noises | X | | | Fumes | X | | | Mental Demands | Rarely (R) | Occasionally (O) | Frequently (F) | Problem Solving | | | X | Make Decisions | | | X | Supervise | X | | | Interpret Data | | X | | Organize | | | X | Read/Write | | | X