Bring Your Passion.

Looking for purpose-driven work in behavioral health? Join the Appalachian Community Service (ACS) Behavioral Health Urgent Care (BHUC) team and support individuals in crisis—when it matters most.

What You'll Do:

• Provide direct care and observation
• Support crisis intervention strategies
• Help individuals on their path to wellness and recovery

Flexible 12-hour day or night shifts available
Whether you're early in your career or bringing lived experience as a Peer Support Specialist, we have a place for you.

Minimum Requirements

• Associate Professional (AP): Bachelor’s degree in a human services field with at least one year of relevant experience.
• Paraprofessional: High school diploma or equivalent with at least one year of experience in behavioral health or a related field.
• Peer Support Specialist (PSS): Certification as a North Carolina Certified Peer Support Specialist (NCCPSS) with at least one year of experience in a behavioral health setting.

Preferred Qualifications

• Experience working in a behavioral health crisis setting.
• Knowledge of crisis intervention strategies and de-escalation techniques.
• Familiarity with mental health and substance use disorders.
• Strong documentation and communication skills.

Compensation: Hourly rate: $19.23

Position Description

As a Crisis Support Professional, you will:

• Provide continuous observation and support to ensure client safety and well-being.
• Implement crisis response strategies as directed by nurses and administrative staff to assist with client stabilization.
• Facilitate referrals and discharge planning to ensure a seamless transition to outpatient care or other appropriate services.
• Utilize therapeutic communication and de-escalation techniques to promote recovery and crisis resolution.
• Maintain timely and accurate documentation of client interactions, interventions, and observations.
• Assist with daily living activities to ensure that client needs are met with dignity and respect.
• Contribute to a safe, clean, and organized environment that supports stabilization and recovery.
• Collaborate with nurses, BHUC staff, and external providers to enhance client care.

Come be part of an inclusive culture that values excellence, innovation, and discovery. As an organization, we have exciting opportunities to be forward-thinking leaders in our field. We want talented individuals to join us, examine our current operations, and create innovative solutions that will revolutionize and enhance the way we approach our work.

Beyond the engaging work, you'll also benefit from ncgCARE's competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.

• 401k or Roth IRA Retirement Programs administered by Empower
• Financial planning and education services at no cost to you
• We are a proud member of the NHSC Rural Student Loan Repayment Program!
• Licensure Residency Program for Full-time Clinical Staff
• Advancement and Career Development Opportunities

Equal Opportunity Employer: ncgCARE and its affiliated partners are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other protected characteristics. Reasonable accommodations will be provided for qualified individuals as needed. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at hrteam@ncgcare.com.

ncgCARE participates in the E-Verify program. Therefore, any employment with ncgCARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States.

ncgCARE and all partner affiliates maintain a drug-free workplace.

EEO is the Law

EEO Supplement

E-Verify

Family Medical Leave

Pay Transparency