Part Time Customer Service Specialist 1
Job Description
PART-TIME CUSTOMER SERVICE SPECIALIST 1
REPORT TO: Donor Care Team Lead
DEPARTMENT: Development
TEAM: Donor Care
POSITION LOCATION: Remote or Pompano Beach, FL
POSITION SUMMARY: Cross Catholic Outreach is seeking a motivated Part-Time Customer Service/Donor Care Specialist who has a cheerful and uplifting personality/disposition and can interact with the public as a consistent witness of Jesus Christ. The position is responsible to assist donors and the public with making donations, answering questions about a donation or general inquiries about our ministry. The inquiries may come in through a variety of channels like email, phone calls, letters and social media, so the right candidate will have excellent communication skills, both verbal and written. The candidate must be self-motivated and organized, with the ability to prioritize and handle a diverse task menu. The candidate should be a committed Christian who has a courteous and Christ-like attitude toward the poor that we serve and the donors with whom we partner.
EDUCATIONAL AND EXPERIENCE REQUIREMENTS:
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED/PREFERRED:
ESSENTIAL RESPONSIBILITIES:
Company Description
Cross Catholic Outreach is a 501c3 Catholic relief and development ministry that provides food, shelter, medical care, water, education, self-help programs, care for orphans, and emergency relief to the poorest of the poor around the world in the name of Christ. We mobilize the global Catholic Church to transform the poor and their communities materially and spiritually for the glory of Jesus Christ. Cross Catholic Outreach’s priority is to help “the poorest of the poor.” Our efforts reach those suffering extreme poverty in countries throughout the Caribbean, Africa, Asia and Latin America. Projects include relief for earthquake, flood and tsunami victims, care and education for orphans and other vulnerable children, housing for the homeless, medicines and health care for the indigent, food for families suffering extreme malnutrition, and clean water for communities that have none, as well as micro-enterprise programs and other long-term development efforts to break the cycle of poverty. In every case, our method of outreach is the same: Cross Catholic locates needy Catholic-based ministries serving the poor and distributes material aid through their existing programs. In this way, we can supply meaningful help where it is needed most. In all our work we remain dedicated in our service to the Lord as good stewards of His resources in every challenge we seek to overcome. We partner with Dioceses all over the world.