CROSS COUNTRY HEALTHCARE IS LOOKING FOR TOP TALENT TO JOIN OUR TEAM
Cross Country Healthcare is a national leader in providing innovative healthcare workforce solutions and staffing services. Our solutions leverage our nearly 40 years of expertise and insight to assist clients in solving complex labor-related challenges while maintaining high quality outcomes. We are dedicated to recruiting and placing highly qualified healthcare professionals in virtually every specialty and area of expertise. With more than 9,500 active contracts, our diverse client base includes both clinical and nonclinical settings, servicing acute care hospitals, physician practice groups, outpatient and ambulatory-care centers, nursing facilities, both public schools and charter schools, rehabilitation and sports medicine clinics, government facilities.
The Senior Manager, Corporate Communications is responsible for developing and delivering internal and external corporate messaging and keeping various audiences informed of company developments, priorities and programs, including important IT and corporate change management projects across the business to support continuous improvement. This individual will also identify opportunities to reinforce the company’s core values and strategic priorities in internal messaging and promote employee engagement, awareness and adoption, and be skilled at creating content that engages employees and builds internal and external brand recognition.
- Work closely with business unit and functional leaders to assess communications needs and devise and implement strategic communications plans designed to drive awareness and enable employee adoption as well as sustain behavioral change
- Draft communications, supporting business units and functions with internal communication programs
- Advise project sponsors and teams on change management and communication approaches to support successful project outcomes
- Apply structured change management practices to develop communications strategies and tactics for a variety of initiatives
- Create compelling, dynamic content based on business strategies and determine the appropriate channel for messaging and audience
- Identify, maintain and optimize communication channels to facilitate successful communications delivery for all programs and drive awareness
- Establish processes for communications project management, including timelines
- Ensure quality, consistency and alignment to all program brand standards, narrative, tone and look and feel across all channels
- Develop regular communications including email, video, web content and more
- Design measurement practices, leveraging analytics to drive strategic plans, content decisions
- Define, track and manage metrics for communications success
- Execute program-level reporting on all communications activities
Required Skills
- Strong business acumen and ability to deliver creative content
- Excellent communications and presentation skills with exemplary writing ability
- Understanding of how communications can support organizational change
- Strategic/critical thinker – fresh, Innovative approach
- Team player / ease with all levels of staff / self-motivated
- Change agent -- Ability to navigate complex matrix organizations
- Extensive experience delivering results with high standards under tight deadlines
- Ability to create executive level messaging in the appropriate voice and reflecting business strategies
- Flexibility and ability to manage competing demands for optimal outcomes
- Ability to turn complex or disjunct pieces of information into cohesive messaging
- Very well organized and detailed oriented with strong project management skills.
- Demonstrated ability to work well under pressure
- Excellent organizational skills and the ability to meet deadlines
- Ability to work independently and collaboratively with an entrepreneurial mindset.
- Proven and successful track record in developing and managing internal and external relationships with key internal stakeholders
- Current on trends in brand journalism, content development/management, social media outreach, executive communications and communications measurement approaches
- Ability to deliver quality customer service, both internally and externally
- Keen attention to detail
Required Experience
- Bachelor's degree in Journalism (Public Relations, Communications), Marketing
- 7-10 years of relevant professional experience
BENEFITS
Cross Country Healthcare offers a competitive compensation and benefits program including: Medical plan, Dental plan, Life insurance, Disability plan, 401(k) plan and Tuition Assistance
CROSS COUNTRY HEALTHCARE IS AN EEO EMPLOYER - M/F/ VETERAN/DISABILITY