ABOUT CROSS SCREEN MEDIA
Cross Screen Media was founded by industry veterans to help brands, agencies, and networks succeed in the Convergent TV space with a new way to plan and execute video advertising campaigns. Our Convergent TV platform creates a common currency across linear TV, digital, and CTV/OTT views so video ad buyers can build a single optimized plan and sellers can prove the value of their inventory.
If you're looking to build a career in technology at a highly ambitious analytics & software startup but love working in marketing/advertising, we may be a great fit.
ABOUT THE ROLE
We are looking to grow our ScreenLift® Customer Success team with highly organized self-starters who possess a startup attitude and who are hungry to take on new responsibilities. As a Customer Success Coordinator, you are the main point of contact for our media account customers and responsible for day to day operations including: planning, monitoring performance of, and reporting on digital advertising campaigns. You will become proficient in using our proprietary media planning software ScreenSolve® to assist customers with media buys, and will work closely with our Advertising Operations team to monitor and improve campaign performance.
KEY RESPONSIBILITIES
- Primary point of contact for ScreenLift® customers, serving as a subject matter expert on digital advertising.
- Translate customer desires and goals into media buying plans.
- Work with the Advertising Operations team to place and ensure optimal performance of advertising campaigns to meet the goals of our customers.
- Prepare weekly performance reports for ScreenLift® customers.
- Manage advertising budgets.
- Utilize a variety of technology platforms to execute day to day campaign monitoring and planning tasks
- Willingness to work late hours and occasionally on the weekend as customer needs arise.
EXPERIENCE
- 1+ year of professional experience (internships included).
- Strong professional communication and interpersonal skills
- Ability to prioritize, multi-task and perform effectively under pressure. Comfortable managing competing internal and external deadlines.
- Exceptional data analysis and problem-solving skills
- Nice to have: experience with Excel, Tableau or similar business intelligence tools
- Nice to have: experience with Salesforce
WHAT WE OFFER
- Competitive pay with opportunity for bonus
- Collaborative and creative atmosphere
- Inspired leadership
- Career advancement opportunities
- Recognition and reward for outstanding performance
- Medical, dental & vision Insurance package
- Competitive 401K with company match to plan for the long term
- Unlimited PTO
- Monthly and quarterly team events
- Flexible return to work options post-pandemic
CROSS SCREEN MEDIA CORE VALUES
- Integrity - Act with honesty, transparency, and a commitment to the best interests of our customers and our team.
- Innovation - Build solutions to solve the most critical problems in advertising by challenging assumptions and continuously seeking ways to improve.
- Ownership - Every team member has the power to strengthen our company. Think critically, take action, stay accountable, and push every project to completion.
- One Team Mentality - Collaborate, grow, empower, and celebrate together. We learn and win as a team.