Security Associate / Customer Service Greeter

Crossroads Trading Co. Inc.

Security Associate / Customer Service Greeter

Denver, CO +7 locations
Part Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Wellness resources

    **Perfect job for VETERANS and RETIREES **

    Benefits/Perks:

    Medical, Dental, and Vision Benefits

    401K benefits with generous employer match

    Holiday pay

    Vacation pay

    Sick pay

    Competitive wage

    Reliable work schedule

    Significant discount on all merchandise, including designer consignment pieces

    Clear paths for growth

    Ongoing professional development

    A fun and devoted team of fashion-focused individuals

    Supportive company infrastructure- feel supported and encouraged at every level

    Job Summary Crossroads Trading Co., a popular buy-sell-trade retailer with stores throughout the country, is looking for full-time and part-time Security Associates! Do you have experience working in Loss Prevention and/or Security? Are you looking for a Security role with stable, day-time hours that allows for a work-life balance? Do you enjoy interacting with the public in a customer service environment while maintaining a harmonious and pleasant shopping atmosphere? If so, this may be the job for you!

    Responsibilities

    Cultivate a harmonious store environment and strong visual presence at the entrance/exit through courteous greeting and professional interactions with customers and teammates

    Maintain a safe and respectful store environment by consistently monitoring the sales floor, circulating the store regularly, and identifying any potential safety issues in a timely manner

    Greet customers and maintain a friendly but secure presence that helps prevent internal and external theft

    Identify and address theft indicators and/or safety concerns; may respond to emergencies and assist in evacuations

    Communicate all safety concerns and suspicious activity to store management and work together to find solution to maintain a harmonious shopping environment at all times

    Qualifications

    Previous or transferrable experience related to Security, Safety and/or Loss Prevention

    Friendly, enjoys interacting with people and comfortable in a customer service based environment

    Demonstrates a high level of respect, empathy, and courtesy in all interactions

    A calm head when dealing with safety issues, with a focus on de-escalation techniques as needed

    Ability to evaluate circumstances and make timely decisions based on the company Safety and Security guidelines

    Able to effectively communicate with co-workers, management, and law-enforcement

    Good judgment, flexibility, integrity, and collaboration

    Background in customer service or retail a plus

    DEI (Diversity, Equity & Inclusion) awareness, sensitivity, and training a plus; you will encounter diverse populations in our stores and must remain sensitive and respectful at all times

    Must be able to stand / walk sales floor for several hours at a time

    Must be comfortable working in a public setting during the COVID-19 pandemic, and must be willing and able to enforce policies as they relate to the COVID-19 safety protocols

    Guard Card required

    Company Overview

    At Crossroads, we want you to show up as your authentic self; this means bringing all of the characteristics that make you you. We celebrate and embrace the differences of all of our employees and want you to feel that you belong, starting from day one. This is not a commitment we take lightly and it means we must regularly work and reflect on our company culture, values, and beliefs in order to identify ways to create a diverse, equitable, and inclusive workplace. If you want to help us continue to lead the sustainable, pre-loved fashion industry as we’ve done for 30 years, we would love to hear from you!

    #LP123

  • Locations
    Los Angeles, CA • Santa Monica, CA • San Francisco, CA • Oakland, CA • Denver, CO • New York City, NY • Portland, OR • Seattle, WA