Crossroads Trading Co, a popular fashion resale company with store locations nationwide, is looking for a Communications Coordinator to join our Communications department at our corporate headquarters in Berkeley. The Communications Coordinator assists the Corporate Trainer in all company-wide meeting coordination and travel management, provides administrative and store-line support, and supports the Marketing department in reputation management by responding to customer comments.

Hybrid position: 60% in office, 40% WFH (new employees must complete a 3-6 month training period before being eligible to work from home. Supervisors may extend training period if necessary).

Status: Full time

Responsibilities include but are not limited to:

· Manage online travel accounts

· Manage all travel expensing

· Coordinate and support management of all company travel related to meetings and store visits

· Outlook Calendar Management

· DM Call scheduling, facilitator and agenda distribution

· Update phone list and Organization Charts

· Miscellaneous printing, shipping and distribution projects

· General Communications Department support & additional projects assigned as needed

· Assist Corporate Trainer in the planning and production of all aspects of regularly held meetings. Includes venue research, vendor negotiations, attendee communication, agenda development and day-of support.

· Possible support in creating meeting materials, including outlines, presentations and training documents.

· Responding to customer concerns via our website and other platforms

We are looking for a highly organized, detailed-oriented team player with the ability to provide a high level of customer service and relay complex information in a clear and concise way (most often via email correspondence).

Skills and Qualifications

· Ability to communicate professionally via email in order to provide high level of customer service and relay complex information in a clear and concise way

· Strong attention to detail and diligence to confirm accuracy in written correspondence, record-keeping, shipping logistics, etc.

· Ability to organize, summarize, and synthesize data to discover patterns and valuable takeaways

· Strong self-motivation and time management skills

· Highly organized and systematic

· Approaches work with a sense of urgency, efficiency, proactivity and positive attitude

· Proficient writing, editing, proofreading & verbal communication skills

· Excellent judgment & decision-making skills

· Ability to remain flexible and make changes at the last moment

· Experience with Microsoft Excel, Word, Outlook, PowerPoint, and Google suite skills a plus

· Video editing / design skills a plus#LP123

Flexible work from home options available.