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Office Services Clerk

Crowell & Moring

Office Services Clerk

San Francisco, CA
Paid
  • Responsibilities

    Job Description

    We are Crowell & Moring

    Founded with a commitment to build a different kind of law firm, Crowell & Moring LLP today is an international law firm representing clients in litigation and arbitration, regulatory and transactional matters. We are internationally recognized for our representation of Fortune 500 companies in high-stakes litigation, as well as our ongoing commitment to pro bono service and diversity. With more than 500 lawyers based in the United States and Europe, the firm helps international corporations and emerging enterprises navigate complex legal challenges and create business solutions across the globe.

    JOB SUMMARY:

    The Office Services Clerk performs operational and hospitality duties under general supervision and with reliance upon established procedures and policies which include but are not limited to, duplication, scanning, facilities, supplies, mail, reception back-up, catering and deliveries. 

    JOB RESPONSIBILITIES:

    •    Performs tasks in areas of general administrative services as assigned which may include any of the following areas: conference room set up and clean up, backing up receptionist (answering phones), maintaining kitchens and supplies,  duplicating, mail distribution, facsimile, records, facilities, purchasing, catering, and other general office service duties as needed. •    Reconciles invoices as requested. •    Reviews inventory levels as appropriate and orders office and kitchen supplies as needed. •    Responsible for stocking conference rooms, kitchen and lounge area ensuring an adequate level of snacks and beverages, paper goods and other related conference room/kitchen supplies. •    Maintains responsibility for the overall appearance of visitor offices and assigned areas which should be kept functional and clean at all times. •    Assists with conference room requests when backing up Reception utilizing EMS, the conference room scheduling system. •    Assists on various projects and assignments submitted to the SF Operations distribution list. •    Prioritizes requests based on customer needs, job requirements, etc. and ensures product value by monitoring job progress for timeliness, accuracy and delivery to client.  •    Reviews requests with customers and others; makes suggestions regarding service options, etc.; performs quality control checks for all finished work to ensure that customer requirements are being met.  •    Logs service requests and monitors progress to ensure adequate and timely completion and follow-up.  Maintains an equipment repair log. •    Assists other employees in completing their tasks as appropriate or assigned.  •    Protects firm assets by following prescribed guidelines and the efficient use of firm resources. •    Identifies and communicates with the Office Administrator/Assistant Office Administrator ways and means to reduce costs of operations while increasing service, timeliness and quality. •    Actively responds to customers’ questions or problems, referring difficult issues to immediate supervisor/manager.  •    Establishes and maintain good working relations with clients, co-workers, and administrative personnel. •    Makes efficient use of firm resources. •    Performs other duties as assigned including backup to Hospitality and Reception.

  • Qualifications

    Qualifications

    REQUIREMENTS:

    Education The position requires a High School Diploma or GED.

    Experience The position requires a minimum of one (1) year of directly related experience during which knowledge, skills and abilities relevant to the position were demonstrated.

    KNOWLEDGE, SKILLS AND ABILITIES:

     •    Ability to operate standard office equipment. •    Ability to work with minimal supervision, follow detailed instructions, handle multiple tasks simultaneously, maintain accurate and detailed records, and interact and communicate well with clients.  •    Ability to communicate clearly and effectively, both orally and in writing with peers, management, contractors and vendors.  •    Ability to organize, coordinate and provide timely support services while conducting oneself in a businesslike, professional manner at all times.  •    Ability to evaluate situations and exercise the judgment necessary to rectify problems or escalate them to the appropriate supervisor in a timely manner.   •    Ability to diagnose equipment problems and to operate moving-part machinery in a manner that follows all safety procedures. •    Ability to select and apply clearly defined standard policies and/or procedures, and to solve problems by using necessary resources to resolve them (tools, manuals/schematics, vendor phone support, etc).  •    Demonstrated basic to intermediate knowledge of MS suite of products such as Word, Excel, PowerPoint, Access.  •    Ability to work overtime including weekends, when needed. •    Ability to lift and carry items weighing less than 50 pounds.

    Additional Information

    Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package which includes progressive options such as back up child care, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service.  

    EOE m/f/d/v Crowell & Moring LLP participates in the E-Verify program.

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.