JOB SUMMARY:

The Litigation Support Analyst is responsible for all intermediate processes handled by the Litigation Technology Department, with an emphasis on e-discovery programs. Support all hardware and software systems related to litigation including but not limited to database creation and maintenance; importing images, data and transcripts into databases; searching data; exporting data; reformatting and converting data; designing forms and reports; eDiscovery processes; scanning; OCR; and coding. This position will work independently on small to medium sized matters and assist senior team members on large/complex matters. Coordinate day to day case management tasks and applications utilization to provide the most efficient litigation support. This position necessitates a strong understanding of the technology used to support litigation efforts.

ESSENTIAL FUNCTIONS:

Consult with case teams and senior litigation technology team members to assess and support technology needs, and act as junior project manager throughout all stages of the litigation process.

Responsible for the hands-on technical support for litigation workflow tasks such as database creation and maintenance.

Oversee data loading, formatting, and delivery by junior team members.

Perform processes to normalize, mass edit, or deduplicate data. Overlay existing records in workspace. Design coding layouts, create fields, and advises case team on database design. Run search term reports and prepare electronic documents for case team s review. Export or produce records in a format that meets the project requested delivery specifications.

Work with senior litigation technology professionals to manage vendors, assuring deliverables meet requested specifications, and are delivered on schedule and on budget. Oversee data acquisition and delivery to vendors.

Work with senior litigation technology professionals to review details on a matter in order to provide case team with optimal technology solutions, such as the use of analytics. Troubleshoot and recommend technical solutions to case team issues.

Utilize iPro, Trial Director, Relativity, Concordance, LAW, Microsoft Access, Excel, Adobe, LiveNote, CaseMap, Outlook, Lotus Notes, Sanction, vendor repositories, and editing and conversion tools.

Perform Quality Control measures on all processes to ensure incoming and outgoing data files meet project-specific and industry standards.

Maintain chain of custody tracking spreadsheets for data received and loaded for each project.

Communicate, correspond and interact with clients and outside entities under supervision of attorneys and senior litigation technology professionals.

Provide one-on-one or case team training and teach fundamental litigation technology classes in attorney and staff training programs. Serve as a mentor to and provide leadership and training for Litigation Support Technicians. Assist with routine questions such as locating and opening a database, editing records, basic searching, etc.

Provide hands-on support for trial technology, including data import and manipulation in Trial director, courtroom or equipment set up.

Comply with department and firm administrative procedures and policies.

Assist with firm and department projects as needed and perform other work-related duties as assigned.

Assist with preparing and updating documentation and training materials.

Responsible for working on client, firm and department related projects for 1500 hours per year with a minimum of 1300 hours being billed to client-related work.

ESSENTIAL CAPABILITIES:

Able to maintain strict confidentiality of the firm's internal and personnel affairs.

Able to interact effectively and professionally with all levels of personnel, including attorneys, paralegals and technical support personnel.

Able to work as part of a case team and also independently at times.

Able to be a proactive self-starter.

Able to learn new skills as technology evolves.

Possesses excellent attention to detail and follows through on deliverables.

Flexible and able to respond quickly and positively to shifting demands and opportunities.

Able to work under tight deadlines, handle multiple, detailed tasks and anticipate when help will be needed from department members.

Team-oriented and able to share information, goals, and opportunities.

Able to plan, organize, prioritize, and carry out multiple related activities.

Able to meet changing deadlines.

Able to pay attention to details and have the ability to follow up and follow through on projects.

Able to effectively work in a multi-office environment and a culturally and educationally diverse environment.

Available to travel as needed.

Available to work overtime as needed.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

The successful candidate will have a bachelor’s degree and a minimum of three years of litigation technology support experience.

Requires working knowledge of the litigation process and a strong understanding of the use of technology to support litigation efforts, specifically e-discovery.

WORKING CONDITIONS:

Incumbent is expected to work the hours necessary to fulfill the responsibilities of the position. The above job description is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Firm management reserves the right to amend and change responsibilities to meet business and organizational needs.