Job Description

Our organization has an opening for Dispatch/Administrative Assistant . This is a great opportunity to learn and grow with a San Diego IT Company. The culture at our organization is highly innovative, fun, and fast-paced. We are all currently working from home over a zoom conference and plan to do so moving forward. We are seeking a individual who considers themselves to be skilled in the following (but not limited to) areas:

REQUIREMENTS :

• Must be comfortable on the phones and provide great customer service

• Must be responsible and be able to work alone and not need to be micro managed

-Tech Savvy/ Fast learner when comes to technology

• Must have reliable transportation, and be in the office Monday - Friday 12:00pm - 5:00pm

• Must be able to pass background check

• Overall must be organized, diligent, hardworking, respectful, honest , good attitude and have a growth mindset JOB DUTIES:

-Answer incoming customer calls

-Make service tickets in our CRM System

-Assign service request to resources if needed and request status updates if the service need is time sensitive

-Receive Checks/Enter Deposits

-Overall office organization/Receive packages/Mail

-Misc task to assist the operations manager and owners

-Experience with accounting/QuickBooks/Connectwise is a plus but not a requirement.

Instructions for applying for this job: Please email brittany@crowncomputers.com with a cover letter and resume. The cover letter should be in the body of the email and should include your full contact information. The resume must be attached in PDF format. Spend some time on the cover letter telling me about yourself and why you think you are a good fit for the position. Please also tell me how soon you could start.