Are you an experienced hospitality professional looking for an exciting management role? We are looking for an inspiring leader to join our front desk team as a Front Office Manager in Baton Rouge, LA, US. Your primary duties will include supervising the reception area, enforcing hotel policies, and ensuring that guests are satisfied with their experience. To be considered, you must have a background in the hospitality industry, exhibit a positive attitude, and show a commitment to customer service. A sign-on bonus of $500 is available after 90 days of employment! If you have the passion and experience to provide outstanding customer service, apply now! Responsibilities: • Defining and implementing front desk objectives and procedures • Hiring and training staff and managing the shift schedules • Tending to guests' complaints and questions and providing exceptional customer service • Ensuring that the front desk and reception area are kept clean and organized • Maintaining front desk office supplies and equipment • Managing budgets, records, and contracts • Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails Qualifications: • High school diploma or GED • Bachelor's degree in hospitality or similar • A minimum of 2 years of experience as a front desk manager or similar • Proficient in hotel front desk software such as LightSpeed, Opera, and onQueue • Good understanding of procedures and practices in the hospitality industry • Excellent written and verbal communication skills • Strong organizational and time management skills • The ability to provide exceptional customer service • Good leadership and training abilities Compensation: $42,000 - $47,000 yearly

• Defining and implementing front desk objectives and procedures • Hiring and training staff and managing the shift schedules • Tending to guests' complaints and questions and providing exceptional customer service • Ensuring that the front desk and reception area are kept clean and organized • Maintaining front desk office supplies and equipment • Managing budgets, records, and contracts • Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails