Job Description

MISSION: Cru is a caring community passionate about connecting people to Jesus Christ

LOCATION: Laguna Niguel, CA

SUMMARY DESCRIPTION OF POSITION: The Web Marketing Administrator reporting to the Direct Marketing Ops Manager and Assistant Manager, part of Jesus Film Project Donor Relations Department. Responsible for the creation and production of mass email communications, web initiatives/strategies, webpages, and social media to encourage ministry partners and cultivate new web donors and friends of the Jesus Film Project.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Responsible for executing all aspects of email and web marketing campaigns and strategies, reporting directly to Assistant Manager Direct Mail Operations.
  • Work with vendors and web marketing team to initiate, plan, edit, design, and populate web pages and launch email campaigns, choosing photos/content and all aspects of the campaign.
  • Write some of the Email blasts as well as coordinate with vendors to write the rest. Ensuring that the web marketing team and other required approvers have sufficient input in the copy.
  • Plan/design gift tracking procedures to ensure accurate allocating and reporting.
  • Prepare/design and submit analytics reports for E-campaigns and online development activity including stats on donations, click-thrus, unsubscribes, forwarding activity, etc.
• Back up Direct Marketing Ops Assistant Manager when needed: get required copy approvals, edit/approve artwork proofs, and notify staff of mail drop.
• Work with vendors and senior management, make decisions that impact the reputation of the ministry and security of staff.
• Respond promptly and professionally to constituents and prospects via email inquiries and phone calls. Respond to requests/fulfillment needs resulting from special online promotions.
• Monitor and report on donations from the website. Notify Direct Marketing Management team and Gift Allocation Coordinator of special allocations.
• Research and maintains database list for the Direct Marketing Email Program.
  • Research donor data and update systems as needed (Cru Donor system, Email delivery system) and make other data entry e-changes.
  • Perform list maintenance consistently, keeping email lists accurate.
• Provide administrative oversight of Jesus Film Project development web presence. Ensure information is accurate. Update content regularly, keeping a fresh look.
• Seek to help facilitate optimum, open communications between the various Jesus Film Project departments, its donors, its vendors and the public. This can be achieved through clear, concise and timely exchange of information.
• Participate in prayer with the Direct Marketing team for donors and for all current and future plans and projects.

OTHER FUNCTIONS (NON-ESSENTIAL)

• Perform related duties or special projects as assigned.
• Participate in the annual Christmas Calling Campaign and make at least the minimum number of required calls to Jesus Film Project donors.

SUPERVISORY RESPONSIBILITIES:

None

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE OF:

· Excellent written and verbal communication skills, requires thorough knowledge of the English language and grammatical rules/usage.

· Basic office processes and procedures.

· Basic fundraising process and procedures.

· Jesus Film Project and its mission.

· Intermediate to Advanced computer operations/skills and standard software such as Microsoft Office (Word/Excel).

· Internet savvy. Knowledge of html. Understands web development tools and strategies.

· Intermediate to advanced understanding of Internet marketing concepts and processes.

· Print media production preferred.

· Project management and analysis preferred.

· Dreamweaver and Adobe Suite preferred.

ABILITY TO:

· Talk with a smile and to demonstrate a service-oriented attitude.

· Protect confidential ministry partner information.

· Inspire ministry partners to continue their giving to JFP and increase if and when possible.

· Work towards deepening all relationships with ministry partners.

· Quickly process all new non-caseload ministry partners.

· Work together as a winning team.

· Responsibly fulfill all administrative duties.

· Think creatively and increase job effectiveness.

· Listen to understand ministry partners’ needs, desires and expectations.

· Foster a willing spirit and positive attitude through encouragement and prayer.

· Have good judgment and attention to detail.

· Write clear and concise letters and reports.

· Abide by the rules of the JFP “Gospel of Style.”

· Comfortably ask donors for a financial gift to support the JFP

· Strive for professionalism, innovation and excellence in all areas and to maintain a people-are-priority orientation at all times.

· Serve others and the ministry with a Christ-centered attitude and to seek to walk continually in the power of the Holy Spirit.

EDUCATION AND/OR EXPERIENCE:

• Experience in Customer Service and working one-on-one with people. (Good People Skills)

• Web marketing, html, and design experience needed.

• Some college training with one to three years of experience in fundraising and development preferably for a Christian ministry preferred.

• Additional demonstrated excellence in fundraising can be substituted for college training.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to an office environment. The noise level in the work environment is usually quiet. The windows do not open.

PHYSICAL DEMANDS/ABILITIES While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is occasionally required to stoop, kneel, and crouch. Specific vision abilities required for this job include color vision.

CHRISTIAN GROWTH

It is anticipated that all employees of Campus Crusade for Christ, throughout the course of their employment, will actively seek opportunities for greater understanding, involvement and connection with our ministry by taking part in various activities as specified by their leadership. This includes attending periodic Bible studies and other worship experiences which occur in the workplace during the workweek. Employees are also expected to actively and intentionally grow in their Christian faith and exhibit Christian character as demonstrated by their attitude, appearance and conduct as outlined in the "Standards and Expectations" section of the employee handbook.

Company Description

Jesus Film Project is an evangelical organization created in 1981 by Campus Crusade for Christ founder Bill Bright to distribute the 1979 film, Jesus, not only in English, but also in many of the world's languages with the stated goal of reaching "every nation, tribe, people and tongue, helping them see and hear the story of Jesus in a language they can understand." Jesus Film Project is also a member of the Forum of Bible Agencies International.