Benefits:

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

● Sales System Ownership • Train, retrain, and certify staff in the Crunch Sales System (Leads → Info Calls → Appointments → Tours → Closes → Kickoffs) • Hold daily sales training and tour shadowing sessions • Audit phone scripts, tour structure, and close percentage weekly • Ensure 50% lead conversion, 70% kickoff booking, 50% kickoff show, and 80% EFT usage ● Cleanliness Standard Enforcement • Be the guardian of the club’s visual presentation • Personally inspect key cleaning areas and complete weekly audits • Hold team accountable to opening, mid, and closing checklist compliance • Create facility members consistently describe as “the cleanest gym they've ever been in” ● Onboarding & Early Culture Coaching • Own new hire onboarding for front desk and tour-facing roles • Introducing new staff to the Crunch culture, core values, and standards • Certify new hires in sales scripting, cleanliness checklists, and member service • Reinforce expectations through one-on-one coaching in week 1 ● Leadership & GM Backup • Serve as the acting GM when the GM is off • Lead daily huddles, track KPI dashboards, and make operational decisions • Step into any department to lead by example and elevate performance • Coordinate with PTM, AGM, front desk leads, and corporate as needed ● Delivering the Legendary Experience • Personally ensure the club delivers a “WOW” experience every day • Hold the team accountable to being high-energy, well-trained, and member-obsessed • Cultivate a club full of raving fans through consistent service and a fun, disciplined culture • Own the tone of the club — enthusiasm, pride, discipline, and results