Front Desk Representative - Yerba Buena (SF)
Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment.
Looking to combine work, fitness and fun? Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you!
Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more
Complimentary CPR/AED Re-certifications
Benefits including group health insurance, disability insurance, life insurance, time-off benefits like vacation and holidays, and others. Must maintain full time status
Complimentary Crunch gym membership
Discounts on services, products, and much more!
Front Desk Representative Responsibilities:
Greet all members & guests with a smile and wish them well as they exit the club
Check in all members and guests in accordance with company procedures
Facilitate any messages on club software at member check-in
Answer phones in courteous, helpful, professional manner
Communicate special events to members and guests
Maintain an atmosphere which makes members feel welcome
Facilitate all member requests or forward to a manager
Maintain professional disposition at all times
Understand and follow all policies, procedures and standards
Sell retail products (if sold at the front desk)
Schedule member service needs
Assist in retail, childcare, etc. desks/areas as needed
Facilitate payment of member services in accordance with company procedures
Know club facility, services, and schedules
Maintain a clean and organized work area
Assist in all projects as delegated by club management
Above position may report to Operations Manager where applicable
Follow all policies and procedures in Employee Handbook
Above description may be subject to change or alteration at any time
Fluent in English
Proficient reading and writing skills
Good communication skills
Strong customer service skills
18+ years of age
Experience in a fast-paced environment
High energy and patience required
Crunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.