MUST BE WILLING/ABLE TO WORK ALL UPCOMING HOLIDAYS
Reports to:
Manager
Requirements:
Fluent in English
Proficient reading and writing skills
Computer Skills
High School Diploma or GED equivalent
Special Skills:
Strong customer service skills
Great with multitasking and prioritizing tasks
Preferred overall knowledge and understanding of Facebook and Instagram
Responsibilities:
Assisting with the Pre-Sale of the club to include: signing up members, community outreach/outdoor flyering including door to door, business to business, working tents/events/ kisoks etc.
Membership Sales
Greet all members & guests with a smile and wish them well as they exit the club
Check in all members and guests in accordance with company procedures
Facilitate any messages on club software at member check-in
Answer phones in courteous, helpful, professional manner
Communicate special events to members and guests
Maintain an atmosphere, which makes members feel welcome
Facilitate all member requests or forward to a manager
Maintain professional disposition at all times
Sell retail products
Schedule member services: tanning, etc
Facilitate payment of member services in accordance with company procedures
Know club facility, services, and schedules
Maintain a clean and organized work area
Assist in all projects as delegated by club management
Follow all policies and procedures in the Employee Handbook
Opening and closing duties
Able to stand or walk for long periods of time, conversing with customers, and able to lift up to 50 lbs.
Meetings:
Monthly or Weekly Department Meetings Employee Training Meetings