Position Title: Front Desk

Reports to: Manager

Compensation: Minimum wage

Requirements: Fluent in English Proficient reading and writing skills Computer Skills

Shift schedule: 4:45a-11a/1p Mon-Fri 6:45a-2p Sat-Sun 4p/6p-12:30a Mon-Thurs 2p-9:30p Sat-Sun

Special Skills: Strong customer service skills

Responsibilities: • Membership Sales. • Greet all members & guests with a smile and wish them well as they exit the club. • Check in all members and guests in accordance with company procedures. • Facilitate any messages on club software at member check-in. • Answer phones in courteous, helpful, professional manner. • Communicate special events to members and guests. • Maintain an atmosphere which makes members feel welcome. • Facilitate all member requests or forward to a manager. • Maintain professional disposition at all times. • Sell retail products. • Schedule member services: tanning, etc. • Facilitate payment of member services in accordance with company procedures. • Know club facility, services, and schedules. • Maintain a clean and organized work area. • Assist in all projects as delegated by club management. • Follow all policies and procedures in the Employee Handbook. • Opening and closing duties.

Meetings: • Monthly or Weekly Department Meetings • Employee Training Meetings