Job Summary:

The Personal Training Manager ensures that the club delivers a high quality fitness experience to all members.

Responsible for communicating and upholding company standards and leading by example. Ensure that team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness.

Hires, trains and develops a strong team of Personal Trainers.

Responsible for the successful attainment of department targets, including revenue and member retention.

Is the point of reference for fitness expertise within the club.

Essential Duties & Responsibilities:

The FM is responsible for performing the following activities for the club:

Staffing and Development

Maintain a fully engaged and high performing fitness team that aligns with company values and goals. To achieve this objective, the FM will:

Hire, develop and manage performance of qualified Personal Trainers

Train and develop other staff as needed regarding fitness and supplementation presentations, emphasizing the impact of these on membership retention

Conduct weekly (or as-needed) meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals.

Manage the Personal Trainer schedule including staying within budgeted non-session hours as submitted to and approved by the GM

Discipline staff under the guidance of your direct supervisor

Fitness Management

Ensure that all club members have access to a highly trained and professional fitness staff able to provide fitness counseling, training and programs within Crunch standards. The PT Manager is responsible for the successful attainment of fitness and supplement revenue goals. To achieve these objectives the PT Manager will:

Ensure that all Personal Trainers are delivering high-quality programs to their clients

Ensure that staff comply with Time and Labor guidelines, and manage overtime in accordance with company guidelines.

Provide member service and support related to fitness servicing issues

Ensure accurate administration of Personal Training including usage of dotFIT, measurement tracking, workout programs etc.

Responsible for achieving monthly, quarterly and yearly revenue objectives set forth by the Company with regards to personal training services and Supplements

Sales

Responsible for the majority of PT sales through the KickOff session

Educate all trainers on PT and supplement sales

QUALIFICATIONS:

Knowledge, Skills & Abilities:

Knowledge of Personal Training technique and program design.

Must be able to adjust and operate all club equipment.

Experience in coaching/motivating groups.

Strong interpersonal & communication skills.

Able to generate, maintain & demonstrate a friendly, enthusiastic & positive attitude.

Possesses a strong member service focus.

Responds professionally to requests and inquires from guests, members and staff.

Education Level:

High School Diploma or GED required

Bachelor’s Degree preferred

Current Cardiopulmonary Resuscitation (CPR)

Certifications: (One or more of the following certifications)

American College of Sports Medicine (ACSM)

Certified Personal Trainer

American Council on Exercise (ACE)

Personal Trainer Certification

The Cooper Institute

Personal Trainer Certification

International Fitness Professionals Association (IFPA)

Personal Fitness Trainer Certification

National Academy of Sports Medicine (NASM)

Certified Personal Trainer

Corrective Exercise Specialist (CES)

Performance Enhancement Specialist (PES)

National Exercise and Sports Trainers Association (NESTA)

Personal Fitness Trainer Certification

National Federation of Professional Trainers (NFPT)

Personal Trainer Certification

National Strength and Conditioning Association (NSCA)

Certified Personal Trainer

Certified Strength and Conditional Specialist (CSCS)

Experience:

1-2 years as a Personal Trainer/Crunch Coach preferred

Preferred: Prior management experience in retail/hospitality industry leading 3-10 employees

Preferred: Consultative sales experience

Physical Requirements:

Ability to work in club office; move about club floors and rooms; review, revise, create club paperwork; communicate with employees, members, and the public

Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift up to 50 pounds