Front Desk Associate

We are looking for an energetic, friendly face to join our team!

Reports to: Manager, Assistant manager

Requirements: Fluent in English, Proficient reading and writing skills, Computer Skills

Special Skills: Strong customer service skills

Responsibilities:

Membership SalesGreet all members & guests with a smile and wish them well as they exit the clubCheck in all members and guests in accordance with company proceduresFacilitate any messages on club software at member check-inAnswer phones in courteous, helpful, professional mannerMaintain an atmosphere, which makes members feel welcomeFacilitate all member requests or forward to a managerMaintain professional disposition at all timesCommunicate special events to members and guestsFacilitate payment of member services in accordance with company proceduresKnow club facility, services, and schedulesMaintain a clean and organized work areaAssist in all projects as delegated by club managementFollow all policies and procedures in the Employee HandbookOpening and closing duties

Meetings: Monthly or Weekly Department Meetings, Employee Training Meetings

Qualifications:

Must be CPR/AED and FIRST AID certified or willing to obtain it within 30 days of hire

Must be dotFIT certified within 30 days of hire

Must be certified through Crunch-U within 2 weeks of hire